Solved Why is this HP Compaq desktop booting so slow?

November 29, 2016 at 10:03:51
Specs: Windows 7, i5, 8gb
a client has an HP Compaq desktop, WIN 7, 8gb ram, over 200gb free disk space, Intel i5. It was working fine before the holiday but when they returned from the holidays, several PC's were dragging bad on boot and when clicking on an icon. Most eventually cleared up and are ok. 2 continued to drag badly. I ran virus and malware software and nothing showed. I ran a registry cleaner and one cleared. one continues to drag. 10 minutes to boot to desktop with icons. another 5 to complete boot up. I've run Malwarebytes, McAfee, Registry Cleaner, chkdsk, defragged, & cleaned disk space. Trying to run Windows Update. It's been trying for 20minutes to "Checking for updates". I'm thinking a corrupted windows file. Any ideas what I should try next?

Wes


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#1
November 29, 2016 at 10:06:24
I guess I should say slow response period. Not just on boot.

Wes


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#2
November 29, 2016 at 10:30:52
Hard to say if it's just one system - as it could be all manner of things. I have heard of hard drives dying and exhibit slow performance... But that was in the days of EIDE and win-98/NT

Perhaps download and run this freebie tool; quite safe to use and does what it says on the tin/label. Often recommended here.

http://www.tweaking.com/content/pag...

Make sure you click on the correct download "box/button" as there are several around the home site and the other sources too which actually are for other utilities hitching a ride on the actual download source/site...; and easy to click on the wrong button/box...


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#3
November 29, 2016 at 14:52:42
✔ Best Answer
Use CCleaner-Slim to clear out the useless internet garbage & to manage the startup apps.

https://www.piriform.com/ccleaner/b...

Run Adwcleaner & JRT to clear out the malware the others missed.

https://www.malwarebytes.com/adwcle...

https://www.malwarebytes.com/junkwa...

Make sure to reboot afterwards. To fix the Windows Update problem, manually download & install update KB3102810.

https://support.microsoft.com/en-us...


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Related Solutions

#4
November 29, 2016 at 19:28:14
Were the machines left running during the holiday?

You may want to go to the hard drive support page and download drive fitness software.


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#5
November 30, 2016 at 03:06:28
I would try system restore.

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#6
November 30, 2016 at 20:32:02
Many good suggestions here, try all of them. Then consider recommending removing McAfee as another source that will slow down a good machine. Find a better AV program that respects system resources as well as protects the system. Ask if you want recommendations.

You have to be a little bit crazy to keep you from going insane.


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