why is my screen white with sound in the background?

July 29, 2014 at 10:52:34
Specs: Windows 7
When my Toshiba Satellit C655D laptop comes on, the screen is white, I can hear programs running in the background. However, I've tried using the F keys as well as other functional keys, nothing seems to work.

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July 29, 2014 at 13:47:56
It is almost certainly a hardware problem. If you are lucky it is just
a loose connector or broken cable between the video output and
the screen, most likely at the hinge where the cable has to bend
every time you open and close it. You can test to find out if the
problem is instead in the computer's video circuitry by plugging
an external monitor into the computer's video output port. If that
screen is white, too, then the whole main circuit board, with the
video controller on it, probably must be replaced. If the monitor
works fine, then you might be able to fix a loose cable yourself.

-- Jeff, in Minneapolis

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July 29, 2014 at 16:09:01
CatherineS, what happens when you boot up...tap f8 continuosly and then select safe mode? Does it load up then?

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