Why is my PC freezing up?

July 18, 2014 at 15:56:42
Specs: Windows 7, 530 @ 2.93GHz
Why does my PC keep freezing up? My specs are as follows: i3 CPU, 530@2.93GHz 2.93GHz; 6.00 GB (5.87GB usable) Windows 7 Home 64 bit operating system, HP - 4.7 Experience Index

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#1
July 18, 2014 at 16:17:16
Many possible reasons - hardware or software.

Is there anything you happen to be doing particularly when this happens?

Type Event Viewer in Search (Ev will probably show it). See if there are any Windows events at the times it froze - wait for the next one if necessary. There will probably be a stack of other reports there but ignore those - they are normal.

Let us have the info if you find something that coincides with the freeze, or any other info you can give.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
July 18, 2014 at 16:22:09
I can check these logs for you.

Download OTL, save & run from your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://oldtimer.geekstogo.com/OTL.exe
http://www.itxassociates.com/OT-Too...
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
http://i.imgur.com/rvTDUlL.gif
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

The logs are large, upload them using this, or upload to site of your choosing. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.

Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru
How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/yBtjlpb.gif
http://i.imgur.com/txFkgpT.gif

Free file sharing sites come & go, if Imgur.com & load.to are too busy ( or not working ) here are others to try.
free file upload no account needed
http://is.gd/ije9W6
http://www.zippyshare.com/
http://www.speedyshare.com/
http://www.filedropper.com/index.php
http://www.wikisend.com/
https://www.sendspace.com/
http://www.megafileupload.com/

message edited by Johnw


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