why is my new laptop slow??

Toshiba / Satellite a500-1gl
April 7, 2010 at 08:25:13
Specs: Windows 7 64-bit
Hey everyone!! I have a Toshiba Satellite A500-1GL laptop, bought it two months ago and it became so slow!! Mozilla crashes very often, it takes quite long time for it to start, sometimes my screen goes black and then recovers and i get the message ''Nvidia Kernel driver stopped responding and has successfully recovered...'' lots of programs like auto cad, photoshop stops responding and crashes..

Does anyone have any idea what could be a problem?

Oh and my laptop has:
Processor: Intel Core i3-330M (2.13GHz, 3MB, 1066MHz)
RAM: 2GB+2GB (DDR3 1066MHz)
Hard Drive: 500GB 5400 rpm (I have 145GB left)
Graphics Card: NVIDIA® GeForce® GT 330M 1GB


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#1
April 7, 2010 at 08:44:28
run a full anti virus scan while in safe mode:
although it sounds like you have a bad driver, (probably an update), check with the Toshiba site and reinstall the Graphic card driver for your model or;
you can try to run a system restore from before the problem began,
you can also try a system recovery, which will wipe all files on the c;/ drive and set your machine to the day you bought it, this will mean you will have to reinstall your photoshop and cad proggies too.

i hate computers!
but cant help myself....


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#2
April 7, 2010 at 09:09:58
download winpatrol and remove the unnecessary start-up items

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
April 7, 2010 at 09:55:38
thanks for advices!! I have already to find the update for my drive, but mine one is the newest... i will try to do system recovery (dont know how to do system restore), but firstly have to save my files somewhere :)))

Thanks for help!


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#4
April 7, 2010 at 16:12:07
As above, certainly Virus/infection is the most likely, as well as driver issue is very high on the 'list', but also very possible you have a memory card/segment gone bad. Try all first except system recovery (since it will be more work, you only want to do if needed) then try a memory tester. Your symptoms are also consistent with a failing memory card. I recommend Memtest, you download and burn a bootable floppy or CDr and boot to that and run the test outside of windows. If the test fails, retest with one card of RAM at a time. If your system uses dual channel memory, you will have to change two together though. If your memory is good, then save all of your files to a separate drive or DVDr and do a system recovery. Since your system is probably under warranty, you can probably bring it to where you purchased it for them to recover it without charge (after you save your data).

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