Solved Why is my laptop turning off by itself?

July 22, 2015 at 12:14:00
Specs: Windows 7
I initiated a recommended "re-start" of my Toshiba computer and walked away. I returned to find it off. I turned it back on and saw the message alerting me it hadn't shut down properly. After Windows opened, a message bubble appeared with the alert "Failed to connect to Windows service." Within 30 seconds, the computer turns itself off again. Several months ago, I was receiving a message that I wasn't using authentic Microsoft Windows, but I know for a fact that I am. Not sure if the issues are related. Am computer illiterate; please respond accordingly.

See More: Why is my laptop turning off by itself?

Report •

#1
July 22, 2015 at 12:59:27
✔ Best Answer
Sounds like it was doing a Windows update. Try restarting the computer. If that doesn't help do this (which sometimes unsticks computers):

Turn off computer and remove power. Remove main laptop battery. Hold
Power Off/On button down for about 20 seconds to discharge motherboard components. Re-assemble and hope you are lucky.

Always pop back and let us know the outcome - thanks


Report •

#2
July 22, 2015 at 14:17:50
Use Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...

Report •

#3
July 22, 2015 at 15:58:34
You should have come here after the first warning.
If you have a Windows 7 Repair Disk (recommended to make one from the back up section when new), you can boot to that and use that to initiate a System Restore to a date on your machine that is before the first notice of problems. Use 'Show More Restore Points' if needed. If you did not make the repair disk, you can still make one on a blank CD from any Windows 7 machine as long as both machines are either 32bit or both 64bit and use that. Report results and and notices or warnings.

You have to be a little bit crazy to keep you from going insane.


Report •

Related Solutions

#4
July 23, 2015 at 05:49:57
Derek, I'm not sure if I've seen the last of this problem, but I did what you suggested and my computer seems to have regained its senses. Thanks.

Fingers, thank you for your suggestion but I don't think I have a repair disk and do not have access to another Windows machine. And since I am, as I mentioned, computer illiterate, that process seems a little outside my purview. I will hang on to the information for the future, though.

Thanks, all.


Report •

#5
July 23, 2015 at 07:28:20
Pop back if it plays up again - there are various checks which can be made.

message edited by Derek


Report •

#6
July 23, 2015 at 19:37:00
If your computer is now working, it is a good time to make one and it is simple. Click on Start then Control Panel and select 'Back Up Your Computer'. This brings up the back up widow. On the left margin you will see 'Create a System Repair Disk'. All you need to do is click on it and pop in a blank CDr disk and it works by itself. When it pops out, put it in a case and label the case "Repair Disk Windows 7". Done.

While you are in there, if you have not backed up your computer, it is advisable to do this also as soon as possible. You can back up to a bunch of blank DVDr's or a portable hard drive. You only need to accept the default settings as long as you keep your personal stuff in the normal places (My Documents, My Pictures, etc.) and set it to remind you to do this weekly is possible.

You have to be a little bit crazy to keep you from going insane.


Report •

Ask Question