wHY is it now off line after first using it to print?

June 14, 2016 at 05:17:51
Specs: Windows 7
New printer set up by professional. Printed once when he was here, now it says it is off line. What do I do?

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#1
June 14, 2016 at 05:29:57
Is it powered up and the light on?

Always pop back and let us know the outcome - thanks


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#2
June 14, 2016 at 07:52:22
Make and model of printer might/would be useful to know here...

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#3
June 14, 2016 at 11:56:22
Would also help to know how it's connected to the computer, IE. a USB connection, networked, and if networked is it WiFi or Ethernet cable connected, etc?

message edited by THX 1138


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Related Solutions

#4
June 14, 2016 at 19:16:01
Is the USB connection alright? (if its USB)
Is your connection alright?? (Ethernet and WiFi)
Unless you get back to us we can't help you.

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#5
June 15, 2016 at 00:53:08
Get the "professional" back and point out it doesn't work anymore.... or money back... ;-)

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