Solved Why does Software Protection service keeps terminating?

Acer / Aspire 5738-6969
September 2, 2016 at 11:11:15
Specs: Windows 7, SP1, 4 GB
My Acer - Aspire came with Windows 7. I did installed SP1 successfully. I keep updating AV software and run full scan regularly.

Since April 2016 "Software Protection has not been working therefore can't run any Windows Updates."

Windows starts little slow, after about couple of starting Internet browser, I get following notification pop-up:

Windows must now restart because the Software Protection service terminated unexpectedly. OS restarts every single time like this! In Services dialog box SPP svc. is set to Automatic. I can't surf the web at all!

Please help me with solution(s).


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✔ Best Answer
September 3, 2016 at 16:44:05
Check these settings & see if they help.
Default is > Automatic ( Delayed Start )

http://computerstepbystep.com/softw...



#1
September 2, 2016 at 12:25:49
"I keep updating AV software and run full scan regularly"

How about telling us which AV program you use?


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#2
September 2, 2016 at 15:01:04
Something you ought to check (although most likely too simple):

Press Windows key + R to bring up the Run box.
In the Run box type services.msc then hit Enter key.
Scroll down the list of services that is displayed and find "Software Protection".
Double click this entry and make sure it is set for Automatic (Delayed Start).
Click Start service and make sure it runs.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 3, 2016 at 12:49:16
Attn: riider September 2, 2016 at 12:25:49

Thanks for UR question about my AV program. PLEASE REPLY: How does a name/brand of any AV program matter? Well, I have Emsisoft Internet Security program, mostly used in Europe, installed on my Aspire 5738 since Jan. 2016. It prevents and detect all Malware that includes AV, Adware, Spyware etc.

Please don't suggest me any FREE Malware programs! Most PC users know, both Free and Paid Malware programs are supposed to be updated and scanned from time to time OR on regular basis. Feel free to correct me in case I'm WRONG on this point!

My real problem is: Why an IMPORTANT service like Software Protection service should terminate unexpectedly, just a couple of minutes after starting OS (Win 7-SP1)? So please suggest possible reasons/solutions in UR answer!

Thanks a Lot.


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Related Solutions

#4
September 3, 2016 at 16:44:05
✔ Best Answer
Check these settings & see if they help.
Default is > Automatic ( Delayed Start )

http://computerstepbystep.com/softw...


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#5
September 20, 2016 at 12:46:53
#2
Derek September 2, 2016 at 15:01:04

I did try your way but got: Error 5: Access denied while changing STARTING of SPP service from Automatic to Automatic (delayed start).
Then as usual, laptop notified me that it'll restart because Software Protection service unexpectedly terminated. Feel FRUSTRATED every time. Please suggest something else.


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#6
September 20, 2016 at 15:17:37
Re #5. It should have worked - it worked fine for me.

Whatever I assume you sorted it using #4 which in principle is much the same.

Always pop back and let us know the outcome - thanks


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