Why does Shockwave flash crash using Chrome and Win 7 ult

March 8, 2015 at 09:36:13
Specs: Windows 7
have custom quad-core, 16GB RAM, 250 HD, and Win 7 ult crashes multiple times w/ the yellow bar across top saying shockwave has crashed, followed soon with reload Now getting a complete computer crash w/BSOD suggesting I remove some new hardware (don't know what they are referencing.

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#1
March 8, 2015 at 13:29:34
What is the error text and numbers on that BSOD? The first batch of digits is the most important. If a file is mentioned let us have that too.

Always pop back and let us know the outcome - thanks


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#2
March 8, 2015 at 14:02:58
more specs.

http://support.asus.com/powersupply...


http://get.adobe.com/es/shockwave/

Culer fins ala mort!

message edited by Josep


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#3
March 8, 2015 at 15:52:14
"crashes multiple times w/ the yellow bar across top saying shockwave has crashed"
Go into Safe mode & uninstall shockwave.

Whilst in Safe mode.

Copy & Paste the dump (.dmp ) file onto your desktop & then upload it using ZippyShare. No account needed. Post the link please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif
Minidump file is located in C:\Windows\Minidump
How to see hidden files in Windows
http://www.bleepingcomputer.com/tut...


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Related Solutions

#4
May 4, 2015 at 17:49:05
In some occasions encountering the problem described may be due to under-voltage. In some situations that I've personally encountered the removal of a device such as usb or even a the keyboard may cause a BSOD error.

Was your problem solved. It would be good if you updated this post.

Culer fins ala mort!


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