Why does my pc freeze and how do I fix it ?

Hewlett-packard Probook 4530s silver not...
March 21, 2016 at 13:31:58
Specs: Windows 7 , 2,1 ghz 4gb
Hello.
For the past 2 weeks my pc is freezing for no reason.How do i fix it please ?
Ive updated all of my drivers , ended every bad proces, neutralized svchost.exe and ...
My pc specs are : Intel Pentium B950 and AMD Radeon 6490m , i have 4 gb´s of ram .

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#1
March 21, 2016 at 15:57:26
"neutralized svchost.exe"
What does this mean?

Look to see if anything has shown up in Event Viewer at "exactly" the time it freezes . There will be probably be stacks that's why the time is important.

Also run these three freebies in the order given:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
After you select "download", select "For Home" and then "Download Free version".
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks


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#2
March 21, 2016 at 20:38:17
Also install and open HWMonitor and let it run for a while when you are using the machine. If one or more of the temperatures are tending to rise a lot, please post which one and how high so we can see if it is heating that is causing the issue.

You have to be a little bit crazy to keep you from going insane.


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