Solved Why can't I find my file with explorer?

April 14, 2016 at 03:27:19
Specs: Windows 7
I have a problem, when I save a file the program I used for saving can find those files, but when I try to access file through explorer or other program the file doesn't show up where it should. Please Help!

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#1
April 14, 2016 at 03:33:11
When saving the files, are you navigating to a folder to save to or are you allowing the application to save to wherever it wants? usually My Documents. Check the My Documents (Documents) folder.

Some applications such as MS Word\Excel (2013 onwards) will show you the path of the documents.

What applications are you using?

I tend to save everything to desktop while I work on it, then file it away once im done. This way I can very quickly find the document as soon as I login to Windows.

message edited by AlwaysWillingToLearn


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#2
April 14, 2016 at 03:36:24
Been trying different save locations, doesn't matter where I save, explorer doesn't find it but the program used for saving does. I don't have it hidden either. I just tried Open Office and those files I see, but not for Blender and BattleScribe at least. I had also problems with installing programs with installers, from zip is ok. Problem with installer is kinda same that the program IS installed, but can't find it with explorer to run it.
Maybe I have a virus or need to reinstall OS, but was hoping not to do that.

message edited by Warphead


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#3
April 14, 2016 at 03:43:31
✔ Best Answer
Perhaps you do have a virus, but I'd suggest waiting for others to give their opinions before you decide to reinstall the OS. in the mean time, have a look at this thread and run the Tools recommended by JohnW - he is an expert with virus removal

http://www.computing.net/answers/se...

Id also recommend you install and run

Malwarebytes
https://www.malwarebytes.org/mwb-do...

SuperAntiSpyware
https://www.malwarebytes.org/mwb-do...

CCleaner
https://www.piriform.com/ccleaner/d...

Run these and see if they find anything....


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Related Solutions

#4
April 14, 2016 at 15:05:23
Have you tried Windows Search to see if you can find these files and programs?

Is this something that just suddenly happened or has it always been the same?

Always pop back and let us know the outcome - thanks


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#5
April 14, 2016 at 22:47:11
Ran Antimalwarebytes and Ccleaner, no help. I think Windows Search didn't find those either. First noticed the problem some weeks ago, so it wasn't like that from the start. I already reinstalled Windows, because there was some other odd things happening too, so maybe the problems gonna be a mystery forever. After reinstalling I ran AVG, it found two viruses from my other HD: MultiDropper_c and OpenCandy.. Thank you for the help guys!

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#6
April 14, 2016 at 23:20:57
"so maybe the problems gonna be a mystery forever"
Lets dig deeper.

Here is the next step, more steps will be needed, after I see the results of this log.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
http://i.imgur.com/r3PoAEG.gif

message edited by Johnw


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#7
April 14, 2016 at 23:35:31
Sorry about being hasty but I needed to use the computer kinda fast, got it reinstalled last night.

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#8
April 15, 2016 at 05:15:38
Good to know it is resolved, sometimes reinstalling Windows although can be a pain, it can help remedy a lot of issues.

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#9
April 15, 2016 at 07:18:08
Yeah well that's the easy way in some cases :)

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#10
April 15, 2016 at 07:22:51
Re-installing Windows is a good fast fix unless you have stacks on your computer or have many tweaks. In my case it would take months to get everything back to the way I wanted it so I rarely take that option.

Always pop back and let us know the outcome - thanks


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