White Screen instead of Windows 7 desktop

Acer / Hlz-kav60(b)
July 31, 2010 at 13:11:38
Specs: Windows 7
PC will sometimes show nothing but a white screen. When white screen is showing, can still listen to music, but cannot do anything else.
Have done restore, etc. Problem persists. How do we repair this white screen problem that is happening more and more and more.
Thanks...

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#1
July 31, 2010 at 21:56:58
sounds like maybe your video card driver requires an update, just a guess, you could also try a repair of win 7, does this white screen pop up at certain times, like after hibernation etc etc

i hate computers!
but cant help myself....


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#2
August 1, 2010 at 01:30:18
First make sure your monitor is O.K. by connecting it to another computer.

If monitor is O.K., then boot into Safe Mode and run it this way untill you are sure you do not have the problem. This shows you your gfx card and / or drivers are faulty. Otherwise, use another cable or another port. I mean switch to VGA if you are on DVI-D.

CoolGuy


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