Solved White box with blue curved arrow on desktop shortcut icons

December 13, 2014 at 20:23:22
Specs: Windows 7
This is not Norton related as I have already disabled the backup status overlays since my last backup (and their arrows are green checkmarks). However, these annoying arrows happened after Norton accessed my laptop remotely as they attempted to solve a problem (as they created a new one!). I cannot figure out how to remove these arrows off of my desktop shortcut icons which were left behind after Norton signed off.

message edited by geekiamnot


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✔ Best Answer
December 21, 2014 at 10:53:34
It shouldn't affect the working of anything, only the appearance of the shortcuts.

Always pop back and let us know the outcome - thanks



#1
December 14, 2014 at 01:43:07
This has occurred because of a registry change that they may have done.

There are ways to remove the arrows by editing the registry, which comes at a certain level of risk. However there are tweaks out there which will allow you to do this safely without venturing into the registry yourself.

http://www.pcworld.com/article/2602...


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#2
December 14, 2014 at 08:04:11
An alternative is to run System Restore to a date before Norton accessed your computer. That is, provided their intervention didn't also put something right.

Always pop back and let us know the outcome - thanks


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#3
December 14, 2014 at 17:44:39
The boxes you describe are Window's way of distinguishing between an icon for a file or folder and one for a shortcut to a file or folder on another drive or within another folder. These are added automatically when a program puts a shortcut on the desktop or if you 'send: a shortcut to the desktop'.
I see nothing wrong with leaving it the way it is, they do no harm.

You have to be a little bit crazy to keep you from going insane.


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#4
December 21, 2014 at 09:58:22
I had thought of that, but I was concerned about the newly installed updated Norton. Would that have any affect on the newly installed Norton? Thank you for your time.

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#5
December 21, 2014 at 09:59:50
I had thought of that but my concern was about my newly installed updated version of Norton. Would that affect my current Norton? Thank you for your time.

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#6
December 21, 2014 at 10:53:34
✔ Best Answer
It shouldn't affect the working of anything, only the appearance of the shortcuts.

Always pop back and let us know the outcome - thanks


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#7
December 21, 2014 at 17:27:26
System Restore will effect recent updates to programs since it will revert back to the older registry as well as windows system files but you should be able to just re-update the program(s) that were updated.

You have to be a little bit crazy to keep you from going insane.


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#8
December 22, 2014 at 18:37:30
seems like I might be getting in over my head if I do anything. I think I'll live with it. Thank you for your time.

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