where is my norton icon

October 22, 2015 at 06:33:38
Specs: Windows 7
Norton automatic charge my credit card every year, I have paid for it a couple month ago. I can't get my icon to scan my computer. as it needs.

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#1
October 22, 2015 at 06:39:47
Have you checked the System Tray? Or Click on Start and go to the All Programs to see if Norton/Symantec is listed there?

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#2
October 22, 2015 at 17:08:05
You may need to connect to the internet, open up the program, and tell it to check your subscription status if it expired between the time you last connected online and the time you paid.

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#3
October 22, 2015 at 18:41:07
If the icon doesn't work can you start the scan from the Norton folder which should exist in Programs?

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#4
October 24, 2015 at 07:01:03
It might be listed in All Programs as Symantec

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#5
October 30, 2015 at 03:41:20
Hi,

Sorry for the delay. Do you still have issues with Norton, let us know we'll help you.

Praveen
Norton Support.


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