Solved whenever i put it on it displays 104-unsurpported wireless

May 30, 2012 at 13:12:09
Specs: windows 7
i use window 7 my hp 620 computer has refused to boot for the past 8 hours. whenever i press the start bottton all that display is ' 104-unsurpported wireless network device detected. system halted. Remove device and restart'- and after that it stops booting, i tried useing f1, f2, f3, f9, f11 and also f12 keys but to no avail. please how can i be helped

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#1
May 30, 2012 at 14:30:06
✔ Best Answer
Did you by any chance change the wireless card? A quick googling of your error message suggests that the wireless card will have to be physically removed from the laptop (even if it's the original one), then the BIOS will have to be flashed (updated) to the latest version. After the flash is completed, the card can be reinstalled.

http://h10010.www1.hp.com/wwpc/ca/e...

http://h20000.www2.hp.com/bizsuppor...


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