when I turn laptop on it ask to press esc then i have a opti

January 25, 2013 at 13:35:55
Specs: Windows 7
when I turn laptop on it ask to press esc then i have a option to select startup then it take me to startup

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#1
January 25, 2013 at 13:42:03
Probably a silly question, are there any usb devices plugged in? sometimes these get confused about what its supposed to be booting from. If you do, I would try without and see if normal startup occurs.

:: mike


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#2
January 25, 2013 at 16:56:36
Once you've checked the above, tap F8 while it is booting up and see it it will take you to the startup menu. If so, see if it will start in Safe Mode (from the list). It will take a little while and the desktop will look a bit odd but we might be able to work out something from there (if you make it).

Always pop back and let us know the outcome - thanks


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#3
January 26, 2013 at 21:03:39
That ESC is optional. If the hard drive is set to be first, it will go there by itself. Otherwise just pull all USBs and CDs before booting.

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