When I click on GENERAL, no manage add ons shows up! HELP!

February 16, 2016 at 13:41:59
Specs: Windows 7
Click Tools (top of screen), then options. New box will open. Click general, then at bottom click "manage add ons" This will open up new box. Click on productivity toolbar and then click uninstall. Firefox will ask to restart, click yes and hey presto no more productivity toolbar

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#1
February 16, 2016 at 18:24:39
I realise that wasn't a question but if you've been picking up toolbars you ought to run these two which are focussed towards browser junk:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

If they find anything run MalwareBytes too.

Always pop back and let us know the outcome - thanks


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