What is the solution?

phil22 February 10, 2017 at 03:29:47

Make sure you don't have any external drives plugged in to the PC when booting.

Like what? I had attached bootable USB It consists windows 7 setup My PC is infected with viruses so I was up to format C drive Any further way to remove virus!! Without antivirus. Sorry my english is poor! Help me.

beachyhbt February 10, 2017 at 04:44:24

If you're positive you want to go the drastic route and wipe the OS, you may be able to restore the system to Factory Settings. What is the manufacturer/Model of your computer? message edited by beachyhbt

CPU brand is iball OS name : Windows 7 professional Version : 6.1.7601 service pack 1 build 7601 Processor : Intel premium, CPU G3220 @ 3.00GHz 3.00GHz (RAM) : 4 GB 64bit OS OS manufacturer : biostar group System model : H81MLV3 I hope this will help you figure out. Thanks for helping

riider February 10, 2017 at 05:42:22

Why would you format to remove a virus? You will lose all your files & then will have to spend time reinstalling Windows, drivers, programs, updates, etc. Create an AV Rescue disc, boot off it, & remove the infection. https://www.lifewire.com/free-boota...

trvlr February 10, 2017 at 05:42:24

Just to clarify - make things a little clearer. Does your computer boot up at all - without the external DVD unit? Does your computer have an internal DVD unit? Meanwhile download the Kaspersky Rescue disk; burn it to a dVD; boot teh computer with that DVD. It's free and safe to use. This is a stand alone antivirus utility. It's based on LINUX; it will load itself into RAM only. Then it will go online to update itself; after-which it will scan the entire hard drive and deal with any pests it finds... There are many pests, viruses etc.which hide within windows system files and cannot be removed while windows is booted up. Thus one uses something like Kaspersky, Sophos, AVG and other rescue disks. https://support.kaspersky.co.uk/vir... http://www.majorgeeks.com/files/det... This is very detailed/complete how to use the Kaspersky Rescue disk: http://tinyurl.com/373ojxb

DAVEINCAPS February 10, 2017 at 18:44:10

Your computer is trying to boot from a drive that isn't bootable so either that USB drive isn't bootable or you need to alter its position in the boot order. It's also possible you actually did format your hard drive and it has nothing else in the boot order to boot from.