Solved What can cause a long wait time for programs to execute?

Hewlett-packard / PAVILION
July 19, 2015 at 16:45:17
Specs: Windows 7, Intel Pentium D 925
Starting today it is taking a long time for any task/action I ask the computer to execute. The web sites I use all the time take "forever" before the screen is displayed. The same thing when invoking a program. I have used Process Explorer and it shows that system idle time is in the 80-90% range. I could use more ideas?

Thanks a bunch. Uncle Dewey


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#1
July 19, 2015 at 17:18:08
✔ Best Answer
There are various possibilities but as malware is a common cause run these three programs in the order given as a basic check - they often find and fix what antivirus programs miss:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

If any of them find anything please copy/paste the associated logs on here and let us know if there has been any improvement.

Always pop back and let us know the outcome - thanks


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#2
July 19, 2015 at 18:51:24
80-90% idle means something else is using 20-10%. What other process(es) is using a bigger than 5% CPU-time? These are the ones to investigate.

Possible your anti-virus program has started, at a preset time, a system scan.
Or something else you installed (unknowingly??) recently.

If I look at Process Explorer on my system; 96-98% idle, 2 browser with each 5 tabs (pages) open, one page playing radio music, outlook 2010 open, Skype open... and writing on this page.

Start looking for that process picking up CPU time!

message edited by sluc


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#3
July 19, 2015 at 19:39:09
10-20% CPU usage isn't a lot but the Pentium D 925 is an old/slow CPU. How much RAM do you have - less than 2GB? And what does your memory usage look like in task manager?

Besides using the tools recommended by Derek, I also suggest you install CCleaner-Slim. Run both the Cleaner & Registry scanner & remove everything they find. Then click on Tools > Startup & look over the list of programs that load at startup & run in the background. Let us know what you find because I'll bet quite a few of them can be disabled.

https://www.piriform.com/ccleaner/b...


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#4
July 20, 2015 at 08:01:46
I'm tied up with other things, but when time permits I'll try your suggestions and let you know what I find. I had checked recently installed programs and they were all before the problem started.

Thanks a mil, Uncle Dewey


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#5
August 11, 2015 at 17:01:19
I thought for awhile that Derek's response fixed my problem, but none the less I will use that info in the future. I found two programs that were using-up computer cycles. I had left Juno on-line open and they are continually changing advertizing on the screen, so I now close the tab. Also I had a backup program that was doing interim backups and having problems, and again using computer cycles. So my problems have been IDed and I'm now A-OK.

Thanks a mil for you efforts on my behalf. Uncle Dewey


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#6
August 12, 2015 at 10:09:48
Good to hear and thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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