was workin fine, shut down due to being idle

August 4, 2011 at 14:20:43
Specs: Windows Vista
sony vaio laptop"no operating sys found"????
was working just fine went down now says no operating sys found, did have a prob 2 weeks ago had an attack from a root virus but it was removed and has been fine since, it is 1 month old however no warranty because it was on display but behing glass and was not touched by anyone, soooooo pls try n help me, i was bidding on a home for my family online and need it thanks

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#1
August 4, 2011 at 17:31:59
Try F11 at boot. See if you can reach the recovery partition.

How do you know when a politician is lying? His mouth is moving.


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#2
August 4, 2011 at 17:58:17
ok will do i can access the bios but not the safe mode screen < i did back it up after initial setup with a flash drive and also to nortons online storage but that does me know good unless i can get to system restore i think? am i right about that or can i burn a disk on this computer and restore it, also i read on here that the hard drive may have problems and to scan it go to a site and burn a disc from it and put it in and start it up, is this a good way of checking the hard drive and do you know the site? thank you for your'e assitance to im very worried because this computer has issues and is not releiable(well then again its 5 yrs old and been thru heck but always keeps kicking,lol the other has info on it i need if i could get it off i would just take it back i think, sony has disapointed me with thier lack of help and a poor product as my daughter just bought 1 as well and it has issues as well

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#3
August 4, 2011 at 19:04:17
If you use the recovery partition, your data will be gone. Did F8 doesn't take you to a boot screen?

How do you know when a politician is lying? His mouth is moving.


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#4
August 4, 2011 at 19:18:42
no it sure doesn't i tried several times cant use any f key but f2 and it brings up bios, i am sorry i didnt answer earlier i thought i had, i dont wanna waste anyones time, thanks again, this computer tries shutting down to but i can answer on my blackberry if it does.

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#5
August 4, 2011 at 21:09:30
I recently repaired a Dell laptop with the same exact symptoms. I had to replace the hard drive & do a clean install.

How do you know when a politician is lying? His mouth is moving.


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#6
August 4, 2011 at 21:27:55
So are we talking that root virus did more damage than I thought? Also norton picked up something yesterday and demanded a restart to remove it right away. Anyway I can take it back but if I don't what do I need to do a clean install ( I've heard the term but am not sure what it is) I need to do something asap thanks again!!!

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#7
August 4, 2011 at 21:34:34
Also in the bios beside hard drive it says none if that helps confirm what you think, and what can I do to protect my other after I remove the virus what should I have done or was the damage done because as I said it was fine right up to the idle time and auto shut down just never came back, its a WD blue scorpion 500 gig, thanks a miillion

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#8
August 5, 2011 at 06:09:04
If the BIOS doesn't see the drive, then the drive is no good. Reset the BIOS to defaults before you install another drive.

How do you know when a politician is lying? His mouth is moving.


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#9
August 5, 2011 at 06:26:40
Western Digital has a utility that you can download to test your hard drive.
Use a Live Linux disk to boot from (not install) so you can save any files on the computer that were not already backed up (or make a complete set again).
You can purchase a Windows 7 recovery disk set from Sony (they may even offer it free as a download) that you can use to do a start up repair from or if needed you can reinstall Windows completely from it on the same or if needed on a new hard drive.
A start up repair should solve your problem but if it starts but is not completely fixed, try a system restore to a date WELL before you got the Virus (use 'show more restore points' if needed).
You can also do the start up repair and even a system restore/repair from a system restore disk that you can make from a Windows 7 computer of the same type (32bit or 64bit).... A great tool to have and keep.
Run Malwarebytes to be sure there is no remnants of the infection left over to give you problems later (keep the program for occasional manual scanning).
Uninstall Norton and install Avast (free version), register it so it stays free. Avast is a superior program to Norton.

You have to be a little bit crazy to keep you from going insane.


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#10
August 5, 2011 at 07:02:21
Do this after removing the drive bcuse when I reset to factory settings it doesn't change and I cnt select it to do it manually, I have an old seagate 80 gig would that work just for testing purposes? Thanks again

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#11
August 5, 2011 at 07:29:38
Where do I get a live Linus disk do I download n burn to disk on another computer? And do I do the same for the western digital utility? I used Kysperty's (spelling may b off but I'm sure u are aware of it) TDDS rootkiller it detected 2 viruses that norton wasn't but just as it was cleaning them norton came up and said u have a high level threat and needs to run live update in order to remove it so I did it found another 1 and required a reboot, Now the day b4 Norton also picked up a virus and required a restart to remove it but as far as I know they were tracking cookies, just alil more info to help understand what's been up. Thank you all much!!!

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#12
August 5, 2011 at 16:14:02
Google Live Linux and choose one. then download ISO image and burn to DVD ( I do not believe it most fit on CD).
Download WD utility and burn to CD.
The start up repair should work if the HD is good, from there boot to safe mode and finish cleaning out your system, or if not then use recovery disk to reinstall to same drive if good or a new one if not. You should also have a recovery partition on your hard drive if the drive is good and that is capable of restoring your hard drive to the same as the day it was shipped.

You have to be a little bit crazy to keep you from going insane.


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#13
August 5, 2011 at 16:25:35
Well I can't get to safe mode the only thing that will come up is bios so I'm thinking I may have just lost all of my data n files unless the HD is good and I can reinstall OS on it, not sure what I will do at this point but you have given me good advise with options to work thru and find out what's wrong so I thank you both very much, will let you know what I find soon!


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