W7 says This USB device could perform faster?

Acer Aspire ax3200-ed5600a desktop
May 2, 2010 at 04:15:50
Specs: Windows 7, intel Core 2 2.4GHz / 3Gb
I am using an external HDD enclosure that
uses USB 2.0. When I plug it is I get the 'THsi
devide could perform faster' however in the list
of USB controllers, and in device manager, it
is clear that all my USB ports are USB 2.0. I
have also updated my chipset drivers just to
make sure. If the ports are USB 2.0, and so is
the device, why am I being told it could
perform faster?

Thanks for any help


See More: W7 says This USB device could perform faster?

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#1
May 2, 2010 at 07:33:13
You can just double check in your BIOS that USB 2.0 or USB high speed is enabled, but it sounds like you are OK. If you are prompted to click on something or go to a web site, assume you may have an ad-ware infection. If so, try running Malwarebytes to double check there is not something your antivirus program missed.

You have to be a little bit crazy to keep you from going insane.


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#2
May 3, 2010 at 03:08:14
Hi - there is no setting in the BIOS that sets this - it only allows
me to enable or disable the USB Controller.

It doesn't prompt me to download anything - it is the standard
windows error for a 2.0 device being plugged into USB 1.1, but
the controller is USB 2.0.


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#3
May 3, 2010 at 04:27:41
Does your external HDD have another connector, such as e-sata connector, as well ? e- sata performs faster.

Otherwise, open Device Manager, expand Universal Serial Bus Controllers and double-click Enhanced USB Controller. Click Advanced tab and uncheck Notify USB errors checkbox. Do this for all USB Controllers.

You will not get this message " Your USB device could perform faster" again.

CoolGuy


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#4
May 3, 2010 at 04:47:54
Windows ReadyBoost features does this if this is the first time you plugged in the drive. If this is not the first time, are all files and folders on the EUHD intact and accessible?

i_Xp/Vista/W7User


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#5
May 3, 2010 at 05:23:49
Are you connecting the USB cable directly to a USB port, or to a hub of some sort? Generally speaking, hubs will down grade the transfer speed to 1.1.

Did this computer come with Windows 7 pre-installed? If not, you may need to install chip set drivers.


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#6
May 3, 2010 at 08:47:42
"Does your external HDD have another connector, such as e-
sata connector, as well ? e- sata performs faster."

Nope, just USB.

"You will not get this message " Your USB device could
perform faster" again."

It isn't the message that bothers me, it is the fact that the
drive is not performing as fast as it should.

"are all files and folders on the EUHD intact and accessible?"

Yes they are, everything works as normal however the
access/transfer speeds are far too slow for USB 2.0

"Are you connecting the USB cable directly to a USB port"

Yup it is connected directly.

"you may need to install chip set drivers"

I have installed the latest chipset drivers for Windows 7 from
the Acer website.

Thanks for any ideas you can think of.


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#7
May 4, 2010 at 04:31:09
Uninstall the USB Controllers in Device Manager and restart your computer. Let Windows re-install the drivers and see if this resolves the issue.

CoolGuy


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#8
May 4, 2010 at 04:55:10
I have tried uninstalling and reinstalling the USB drivers with no
luck, unfortunately. Thanks though.

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#9
May 4, 2010 at 05:07:26
Have you tried the USB ports at the back of the computer directly on the motherboard? Sometimes the front USB ports are not as fast or as direct (they may be treated as expansion ports) or the wire/plug supplied with your computer's case may not be up to USB 2.0 standards.

You have to be a little bit crazy to keep you from going insane.


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#10
May 4, 2010 at 05:17:41
A shot in the dark ... Is your copy of Windows 7 an upgrade? If so you are not alone. Check out this post ...

Front USB 2.0 ports not up to speed after Windows 7 Upgrade

i_Xp/Vista/W7User


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#11
May 4, 2010 at 06:05:39
My change to W7 was done as a fresh install. An update on the
problem though:

Since reinstalling the USB controllers (again) I haven't installed
my USB wireless network stick, and haven't had the issue so far.
I am going to try installing the network stick on the front
controller, and see if maybe there was a clash, or the wireless
card was somehow overloading the USB controller limiting it's
power.


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#12
May 4, 2010 at 06:17:14
Please check if this or this or this applies to you.

CoolGuy


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#13
May 4, 2010 at 09:58:01
it
is clear that all my USB ports are USB 2.0.

I presume they all say 'enhanced host controller' ?

What I would suggest is to add a USB PCI card and that way you will have at least 4 more usb 2.0 ports.
They are real inexpensive anymore:
http://www.google.com/products/cata...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#14
May 4, 2010 at 10:16:32
Each and every USB port should be able to supply max 500 mA. But I believe newer M/Bs are not able to cope with this requirement. Therefore, it is advisable to use a powered USB hub if the user has power-hungry USB devices, such as wireless USB adapter.

CoolGuy


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#15
May 4, 2010 at 10:26:22
is it possible that this new hdd enclosure is usb3..? just wondering...

i hate computers!
but cant help myself....


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#16
May 6, 2010 at 03:18:55
"I presume they all say 'enhanced host controller' ?"

They do indeed - I don't really want to buy yet more USB
ports as I don't have much PCI space spare and I have 9 USB
2.0 ports on this PC.

CoolGuy - A powered USB hub might be a good idea if I can;t
solve this, thanks.

"is it possible that this new hdd enclosure is usb3..?"

Nope it is definitely USB 2.0

Well, so far after installing the ports, then the drive, then the
wireless adaptor in that order it seems to be ok... Fingers
crossed that has somehow sorted out whatever gremlin has
caused the issue.

Thanks for all the suggestions


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#17
May 6, 2010 at 05:11:33
Thanks fore letting us know.

You have to be a little bit crazy to keep you from going insane.


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