W7 PC keeps asking Do you want to run or save this program?

May 27, 2014 at 15:00:52
Specs: Windows 7
That's the question I continue to get every time I try to open any file on my mothers computer. It always has the name of the file and then .exe. For example, iexplorer.exe or chrome.exe. No matter which button I press (Run, Save and Run) it would cycle back to "Do you want to run or save this program?"

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#1
May 28, 2014 at 06:25:43
Try System Restore. Roll back to a date before the problem started.

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#2
May 29, 2014 at 15:15:02
If you are not sure how to get to System Restore just hit the Start Orb and type it in search.

Always pop back and let us know the outcome - thanks


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