W7 monitor goes black after 10 seconds of use

October 18, 2010 at 13:00:45
Specs: Windows 7, Intel 1.2GHz/4GB
I ran into an interesting issue last night that had me up into the wee hours of the night trying to diagnose it. I am running a Windows 7 operating system with a 1.2 GHz Intel Dual processor, 4 GB RAM, and 1 GB ATI video graphics card. I have a Hanns-G HH251 monitor that has worked beautifully for me for the last year that I have had it. Yesterday I ran a Java update as soon as the machine turned on and after it rebooted the screen would go black after approximately 10 seconds.

I tried a new video cable (VGA and HDMI), tried the onboard video output, ran System Restore to a point 2 days earlier, and updated Firmware and Drivers for the monitor, video card, and processor. After all that the only solution (LOL, like this is a solution!) was to turn the monitor off and then back on for another 10 seconds of viewing pleasure. Both the ATI and Hanns-G websites were devoid of solutions. Any thoughts or ideas on what I might be able to do to fix this?


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#1
October 18, 2010 at 20:14:21
try the monitor on another system, before you go any further.
if you prove its not the monitor, then you can get to work on the software...

you could uninstall the video card from device manager and check remove all drivers, then reboot the machine, that should reinstall the card with the best drivers.

overheating could be an issue but this sounds like a monitor issue to me, you could probably get it fixed very cheaply.

i hate computers!
but cant help myself....


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#2
October 18, 2010 at 23:43:16
I brought home a monitor from work to try in case I couldn't figure it out and you had it right in your response to me. Lame, the monitor has something wrong with it. I am going to contact the manufacturer tomorrow because it is still under the 3-year parts warranty. Thanks for your help!

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#3
October 19, 2010 at 00:55:51
Did Java update require you to reboot ? Is it Java SRE 6 or something else ? Java updates, if I recall correctly ( it's been too long since I haven't installed Java ), does not require reboots even in Windows XP.

CoolGuy


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#4
October 19, 2010 at 11:10:35
Yes the Java update required a reboot. I thought it strange too since Java normally runs in the background without a hitch. No worries though, the monitor is bad and will have to get it fixed. Thats a drag but at least I don't have a re-formatted hard-drive!!!

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#5
November 28, 2010 at 06:22:18
Hi,
I have exactly the same problem. Can you tell me what you did ?

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#6
November 28, 2010 at 06:41:48
O~O reread it all.
(These are supposed to be eyeglasses)

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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