W7 laptop freezes when browsing through files

August 31, 2010 at 04:05:59
Specs: Windows 7, i7 / 4g
I have Windows 7 professional installed on my laptop and it freezes for no apparent reason at random times. I have realized that it is particularly likely to freeze when I am navigating through files. For example if I am in the process of going from the My Documents folder to a folder contained within it.

Does any one out see this as a hint as to what might be going on. Any help would be greatly appreciated because I am sick to death of my computer freezing once or twice every day.


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August 31, 2010 at 05:23:06
That could be a sign your hard drive is not running at the full potential speed. Have you re-installed Windows?

What is the capacity of your hard drive and how much free space is left?

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August 31, 2010 at 20:52:11
If the computer freezes when you're navigating the folders, then either the files inside the folder is corrupted or your hard drive is experiencing some kind of errors.

(1) Ok, run a check disk on your hard drive and see if that helps.

To run a check disk

- Click the Start button, and then click on Computer.
- Right-click the drive that you want to check, and then select Properties.
- Click on the Tools tab, then under Error-checking, click Check now.

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

To automatically repair problems with files and folders that the scan detects, select ‘Automatically fix file system errors’. Otherwise, the disk check will report problems but not fix them.

To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.

To check for both file errors and physical errors, select both "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors".
- Click Start.

Depending on the size of your drive, this might take several minutes. For best results, don't use your computer for any other tasks while it is checking for errors

For more details follow the link given below.
Check a drive for errors

(2) I also highly recommend that you run the free diagnostic tool that comes with your Windows 7 and identify where the bottleneck and rectify it.

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August 31, 2010 at 23:42:43
Alright I'll give that a try. My hard drive has about 183gb free so SO it certainly isn't full. I will let you know how the disk check goes.


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September 2, 2010 at 00:53:41
Well, I thing it is freezing a little less now and hasn't frozen while I have been browsing through files. However, I have still had two freezes today (this is about normal). One was when I was opening windows media player and the other seemed to have no obvious cause.

Any thought on what might be happening here?
By the way I can't reinstall the OS as I have some software which I need and which I can't reinstall.


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