Video not displaying, only cursor

January 21, 2011 at 01:34:31
Specs: Windows 7 Ultimate x32, 3 GB
I have a HP d4996t PC. I'm having a problem getting video to display. I was trying to watch a movie with PowerDVD, then everything blacked out. The only thing that I could see or do was move my cursor. This has happened before (not while using PowerDVD, though), but I was able to hit the Hibernate button on the keyboard to temporarily send it to hibernation. It would then immediately come back from hibernation and I would be able to see my desktop again. Unfortunately, that won't work this time. All that I have is my movable cursor. How can I get this fixed (without a cold boot) so that I can see my desktop again? Thanks.

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#1
January 21, 2011 at 02:31:30
try ctrl-alt-del.
pull the plug for the monitor and then replace it,
otherwise a reboot, if it happens often you obviously have problems with software/drivers or hardware, type "reliability"into the run box and chack the reliability monitor, for info anything that be happening.

i hate computers!
but cant help myself....


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#2
January 21, 2011 at 02:50:37
I've tried CTRL-ATL-DEL several times, but that doesn't do anything. I can try replacing the monitor cable, though.

Also, I have VNC installed on it and when I try to connect to it, I don't get a password dialog box (from VNC) and never am able to connect to it. If I try to connect to another PC, it asks me for my password and I connect just fine. So, I'm really not sure what's going on here. It should at least ask me for my VNC password. Maybe there is some other problem with the PC.


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#3
January 21, 2011 at 11:03:15
if the other pc is on your home network thats connecting with windows home network, you do not need so many 3rd party apps with win 7, in fact many of then do cause issues with win 7 apps that do the same.
you might try a system restore to a point before the video issue started.
it sounds like you have few non related issues which may indicate a bad memory stick, i suggest removing all the memory and place 1 stock at a time reboot try to replicate the issue, do this with each stick in each slot, you may identify a dodgy stick or a dodgy slot.

i hate computers!
but cant help myself....


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