Using outlook phone dialer in Windows 7

Hewlett-packard Pavilion dv4-2170us note...
February 8, 2010 at 19:58:28
Specs: Windows 7
When I try to use the phone dialer in Microsoft Outlook on my new Windows 7 laptop, I hear the number of a contact being dialed, but no ringing or connection ever happens. What's going on and how can I fix it?

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February 8, 2010 at 20:46:54
1- Are you programming the correct phone number - including the #1 before the actual phone number? ie: 1-800-..........
2- Are you actually connected to a 'land line' and not a 'phone-over-internet' line?
3- Are you connected to a DSL line that might have a filter attached to prevent squeels, clicks, and other static from the voice telephones?
4- Is there a dial tone available on the actual jack you are plugging in on?
5- Is this anywhere, or is this problem on a commercial phone system (hotel or business) that might be preventing the connection?
6- Do you have the correct or updated drivers for the modem? (especially if this was an upgrade to windows 7)

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February 9, 2010 at 18:06:54
I searched for the latest drivers and double-checked my phone numbers, and that didn't help. I think the problems I'm having are probably because I'm using a wireless modem/Internet connection and/or the Windows 7 updates that I needed haven't been created yet. Do you if it is somehow possible to use my Bluetooth mobile phone somehow to get around this. I stopped subscribing to landline phone services a couple of years ago.

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February 10, 2010 at 06:39:09
If you have a wireless modem/internet connection, why are you trying to use a dial up connection also? You should be able to connect outlook through your wireless connection. Just set it to 'never dial' and it will use 'existing connection'. I no longer use outlook (Mozilla Thunderbird now) so I cannot look and walk you through it, but is is not very difficult. I believe there are settings also in Internet Explorer that may effect outlook.

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