Solved Unknown Icon in Device Manager

September 27, 2011 at 23:52:47
Specs: Windows 7/XP Dual, ?/3gig

I have just completed a fresh install of Windows 7 and on checking that all is in order in Device Manager I found this icon for which I can find no information or driver:

http://img.photobucket.com/albums/v...

... any suggestions or advice will be appreciated.

Regards


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#1
September 28, 2011 at 00:08:25
go to the motherboard makers website. Look up your model number to download win 7/vista drivers. It may be part of the chipset install. What model computer is this? Does it have a card reader or other such things? I would try the chipset and work through the drivers until you find the right one. Reinstallg a driver that may already be installed s,houldn't cause issues on you quest for missing drivers

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#2
September 28, 2011 at 01:35:13
Thank you for your reply HopperRox. I'm on my laptop away from home at the moment. I'll be home later tonight and I'll follow up on your suggestion. For the record though the PC is a home built job about 5 years old.

Interestingly though this is the third re-install on the same system and this has never appeared before.

I should mention that the two front USB ports on the PC failed and I was forced to use one of the four rear units (directly off the motherboard) when I wanted to use a USB stick... this meant disconnecting a printer or some other device. The front USB ports were connected to one of the two sockets on the side of the board. I had a plate with four USB ports on it equipped with two plugs, I mounted that using the two plug points on the board and all the USB ports work.

I should also mention that I dual boot with XP and this icon does not appear in it's Device Manager. I made this cable change just prior to the new install. Is there any possibility that the icon is related to this changeover?


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#3
September 28, 2011 at 04:26:47
✔ Best Answer
If you can boot into WinXP then go to Device Manager and make a hardware list. Then compare it to the listings in Windows 7. You can then determine what hardware is not installing.

You should not have any peripheral hardware connected when installing an OS. Get it working first and then connect those items.


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Related Solutions

#4
September 28, 2011 at 05:18:02
If you open properties of those unknown devices and click Update drivers, what happens ?

If you remove/uninstall those unknown devices from device manager, do they reappear ?

CoolGuy


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#5
September 28, 2011 at 20:36:41
Thank you all for your suggestions. suatciniI right clicked the items and found an uninstall option which I did for both items and when I rebooted they re-appeared.

OtheHill... Thank you, I'll make a listing and see what transpires... your advice regarding peripherals is good and I never install before everything is working.

I'll do some homework on the system and get back later...

Regards


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#6
September 28, 2011 at 22:44:12
OtheHill I did as you suggested and hey presto I hit on the missing driver which turned out to be my DVB-T TV Dongle. I set that up and all is well.

I thank you all for your help and suggestions.

Regards


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#7
September 29, 2011 at 02:54:19
We sometimes forget what is installed in our computer cases and look confused.

I always keep a rewritable DVD handy that is full of all the drivers for devices in my PC and is updated often in case I may have to reinstall the OS, especially for those devices whose drivers do not come with the OS or supplied in the OS manufacturer's update site, in this case Windows update.

Recently I installed an add-on USB 3.0 to PCIe card in my computer. The card is sold without the drivers CD. I thought Win 7 has generic drivers for USB 3.0 like USB 2.0. After installation, unfortunately I realized that my Windows 7 x64 with SP1 did not recognize the card. I visited Windows update. But no joy. After hard and long seeking, I found the drivers for the USB 3 chip over the internet.

CoolGuy


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#8
September 29, 2011 at 05:51:51
Glad you solved the problem. Thanks for letting us know.

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