unable to transfer long files failed short and long generic

March 30, 2012 at 19:59:31
Specs: Windows 7
iam unable to transfer long files like movies into my sea gate go flex 500gb hard disk
i tried formatting the disk still doesn't work.i used the sea tools utility
and my disk failed the short and long generic tests, what should i do? mine is a brand new hard disk

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#1
March 30, 2012 at 20:53:54
If the hard disk failed the diagnostic, I would recommend returning it and getting another replacement.

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