Solved Unable to start Restore from System image

May 10, 2016 at 17:34:20
Specs: Windows 64, 4 GB
I'm running Windows 7 Enterprise 64 bit.

I want to try to create 'system image' and then Restore it. In case it'll work for me I'll use for all my 20 PC's.

My PC has one drive C:

I partitioned it and now I have C: and D: with a plenty of free space on each.

What I did:

1. Created 'system image' and stored it on D: Eventually I'll use external drive for backups ( currently I don't have it and just want to test that I could backup/restore)

2. Created 'Repair disc', then from it I created a bootable USB drive because some of my PC does not have CD ROM

3. Boot machine from USB drive and select 'Restore from system image'. It recognized that image is located on D: but immediately aborted Restore with this message:

"The selected system image cannot be restored in this recovery environment."

Browsing various forums it looks that this message comes due to 32 bit Repair disc and 64 bit OS.

Hence my 2 questions:

1. Could my issue be related to the fact I am trying to restore not from external drive but from another partition?

2. In case I do have an issue with 32 bit vs. 64 bit ... and which point it could happened? I used Win 7 Enterprise to create that disc but I'm not sure if it default to 32 bit or 64 bit or it even gave me the option to choose from ...

Any suggestions?


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May 10, 2016 at 17:46:45
I would have started by creating the Windows image on an external drive. From experience, that has worked best for me.

Seems to me that I remember trying storing the image on the same computer as the Windows install, and it failed.

message edited by Jennifer SUMN

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May 10, 2016 at 17:47:27
✔ Best Answer
Just an observation. Unless the hardware on each machine is identical you'll likely run into trouble using the same system image on all of them. Others agree, see here:

Always pop back and let us know the outcome - thanks

message edited by Derek

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May 12, 2016 at 16:38:01
I found the issue in my case:
I created a Repair disc on Windows 7 32 bit but tried to use it and Restore image on Windows 7 64 bit.
After I created another Repair disc on PC 64 bit I did not have a problem to Restore my image.

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May 12, 2016 at 17:28:54
Thanks for the feedback.

message edited by Derek

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