unable to send email as antispam software stoped system

September 24, 2014 at 14:26:21
Specs: Windows 7
Need help to reactivate capability to send e-mail. Have been unable to send e-mail for 10 days as I felt the problem would correct itself as the incoming e-mail was not spam, but the antispam solftware apparently sensed it was. HELP! HELP!

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#1
September 24, 2014 at 14:56:43
What program or service are you using for your email and is the antispam software something you have installed or a filter run by your email service provider?

Always pop back and let us know the outcome - thanks


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#2
September 24, 2014 at 15:17:02
What anti-virus are using?

I have found that Avast blocks outbound mail on a Mac system, and seems to have similar problems with XP at least... Disabling the mail protection aspect - but retaining the other protection options seems to work just fine. I also know of similar issues between Avast and Windows-7. Possibly other a-v utils may have similar issues with a given OS and MS-Office\Outlook 2011 and 2010.

In both of the above, MS-Office\Outlook was handling in and outbound email (pop3 accounts).


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#3
September 24, 2014 at 16:01:58
Adding to #2 there is no need to have your Antivirus handling your email.
See this, which I believe makes good sense:
http://thundercloud.net/infoave/tut...

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 24, 2014 at 16:23:18
Hi Derek... See you're sort of up on the early part of the nite shift...

Tak for that link; most interesting and useful to have. General advice the writer offers re' updates (and an occasional Housecall scan too) cannot be overstated either.


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#5
September 24, 2014 at 16:26:45
I've found that virus checker email handling often results in screw ups and slows down email too.

"up on the early part of the nite shift"
Yeah but popping off to bed early now LOL.

Always pop back and let us know the outcome - thanks


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#6
September 24, 2014 at 23:28:34
If this is added software why not just uninstall it?

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#7
September 25, 2014 at 20:50:58
Uninstall any recently installed software.
Run a system restore to a date before you started by installing the software.
Run Malwarebytes to make sure that the software (which might be malware or trying to prove that you really need to pay them) is completely gone.
Report results.

You have to be a little bit crazy to keep you from going insane.


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#8
September 26, 2014 at 22:04:02
patiently waiting to see if the poster is still around and chooses to answer the helpers....

HELP in posting on Computing.net plus free progs and instructions


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#9
September 27, 2014 at 03:01:13
More likely the grass will grow, the leaves turn red/yellow/brown and fall...; and then cometh the snow...; and then maybe with the return of sprynge... returneth the OP?

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