Unable to reinstall windows 7 on dell inspiron one 019a

March 28, 2012 at 16:29:40
Specs: Windows Vista
Unable to reinstall windows 7 on dell inspiron one 019a

This computer was eaten alive by viruses. Owner had no active virus protection. No matter what I do, it goes through "Loading windows" and then hangs while trying to display the Windows 7 logo. It always has two very small clusters of pixels showing. One is red and I think the other is blue I think.

Using Dell re-install dvd, it hans as above. Ran all diagnostics multiple times from the Dell utility/drives disk. Everything checks out OK.

Any thoughts?

Msandin in the Beautiful Shenandoah Valley of Virginia


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#1
March 28, 2012 at 18:49:43
What did you do with the exisiting partitions?

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