Solved Unable to open web site

April 24, 2012 at 20:08:37
Specs: Windows XP
I am unable to open AA.com but can open all other sites???? Does anyone know WHY??

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#1
April 25, 2012 at 03:53:10
✔ Best Answer
You mean American Airlines? - opens fine here (Firefox 11)

If you mean the AA motoring organisation, it's www.theaa.com and that works fine here too (Firefox 11).

When asking for help with websites or web-browser, you need to specify which web-browser you use so people don't give you instructions for the wrong web-browser.

If it's Internet Explorer, try adding that website to your "Trusted sites" list:

Open IE
Tools > Internet Options
Click the Security tab.
Click "Trusted sites" (the green tick).
Click "Sites" button.
Where it says "Add this website to the zone", type the full URL which is http://www.aa.com
Now click the "Add" button.
Click "Close"
Click 'OK'
Restart IE

If using Firefox, that does not have a Trusted Websites list.


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#2
April 25, 2012 at 05:49:16
Thank you .... I know it's crazy .. but am still not able to open. I use that site on a daily basis & can open on my laptop but as of yesterday not able to open on my desktop. Just a blank page comes up. I use internet explorer!

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#3
April 25, 2012 at 11:30:22
Could you give us the website address please so that we now exactly which one you mean?

Try running IE without add-ons.

Always pop back and let us know the outcome - thanks


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#4
April 26, 2012 at 09:07:41
Thanks for the help! Today I tried to log on to AA website & I was able to log on with no problem!
Thank you!
(It's a mystery to me)

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#5
April 26, 2012 at 11:03:52
Weird but sometimes it goes like that.
Thx for taking the trouble to pop back and update us.


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