Unable to open eBay web page

February 2, 2011 at 05:27:47
Specs: Windows 7
It's not just ebay but a number of sites that I normally go to. I've downloaded 2 other browsers, Chrome worked for a day then won't go to the sites either. I have win 7

See More: Unable to open eBay web page

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#1
February 2, 2011 at 20:53:13
Clean out all of your browser's files, cookies, etc. first. Set them to delete cookies when you close them. Set them to keep history for only 2 or 3 days. These will generally make browsing easier because removing the clutter allows the program to run better.
Next run Malwarebytes (free version) to see if you have an infection that made it past your antivirus program.

You have to be a little bit crazy to keep you from going insane.


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#2
February 2, 2011 at 22:22:17
Clean out all of your browser's files, cookies, etc. first.
That will maybe help on IE, but because you said you tried other browsers that means it is not browser specific

Did you get any satisfaction after running malwarebytes?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
February 3, 2011 at 06:23:08
I used and bought Malwarebyte as it found 240 infected files, BUT it didn't solve my problem, it did alert me that there was a problem when I tried to go to ebay, I Quarantined it and still no success.

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Related Solutions

#4
February 3, 2011 at 07:44:28
you didn't have to buy malwarebytes, it is free for home users except you have to run it manually.

The cleaners we suggest are mentioned because they are free.
Try these two FREE TRIAL utilities
1- trojan remover
http://www.simplysup.com/tremover/d...
2- hitman pro
http://www.surfright.nl/en/downloads/
fix all they find

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
February 3, 2011 at 08:15:27
I did them both and followed their directions, rebooted after each, DID NOT BUY EITHER, and neither did not help. Will do and follow and other suggestions.

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#6
February 4, 2011 at 02:49:35
I'm still looking for a solution I found this on
http://ask.metafilter.com/6812/Why-...
Could this be my situation?
I tried to open my drivers and can't figure that out.

Find the hosts file ... (C:\WINDOWS\system32\drivers\etc) and open it with a text editor. I'm betting that some malicious program edited that file so that the ebay domain points to nowhere. Look for and delete any line that includes "ebay" in it.


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#7
February 4, 2011 at 03:39:26
Found this on http://ask.metafilter.com/6812/Why-...
Did this and came up with a lot of asterisks followed by timed out

Also, tell him to open a command window (Start > Run > command.com) and running the command:

tracert ebay.com.

If it isn't a problem with his machine, he should notice some sort of indication by tracerouting (i.e. incredibly long pings, dropped connections, asterisks, etc.) If any of those appear, it's an issue with the pipe between his IP and eBay's, and will hopefully be routed around by the self-healing Internet shortly.


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#8
February 8, 2011 at 10:34:29
I tried turning off my computer for several days, no luck. So then I got my granddaughters computer, she too has a Cricket external modem and it won't go to ebay either. Soooo rather than trying to change my IP I thought it was safe to assume that it was a server problem, Cricket. Today I tried to get onto ebay and was successful, perhaps this quote was/is correct "and will hopefully be routed around by the self-healing Internet shortly".

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