Unable to create User Accounts in Windows 7 Home Premium

January 25, 2015 at 07:47:00
Specs: Windows 7 Home premium, dell 755, 2GB
I cannot create a new user account, either standard or administrator after normal boot or by going into safe mode. When I go into control panel , users, I can craete an account but when I loginin using that profile I get the message "the user profile service service failed to login, user profile cannot be loaded". In safe mode when I try to login to the new user I first get " preparing the desktop" and then get 2 messages. User profile service. "You have been logged on with the default profile for the system. Please see the event log"........
which is full of errors and warnings which I don't understand. The second message says "C\Windows\System32\config\system profile\Desktop refers to a location that is not available" No change to the registry is being made I am just left with the original user profile that has admin. rights.

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#1
January 25, 2015 at 08:14:29
On my computer, the folder is named "systemprofile", all one word,
not "system profile". That might be the problem.

Have you made any changes to operating system folders such as
moving or renaming?

-- Jeff, in Minneapolis


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#2
January 25, 2015 at 08:15:11

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#3
January 25, 2015 at 11:29:44
Sounds like corruption in the user profiles logins. There is a fix, which if done correctly tends to work or not. Worst case you can transfer the data of the users and start over.

http://www.sysprobs.com/fix-tempora...

It has worked for me about 90% of the time. Thing is the data is still there and can be saved. Other solutions are to basically save the data, create a new user, transfer stuff over. The registry change as I say works, and if it doesn't and you cannot create users, perhaps, save the user data and start over.

To err is human but to really screw things up, you need a computer!


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#4
January 28, 2015 at 00:58:59
Thanks for the responses. I have run an error check and downloaded checksur and excepting errors with Hyphenation and spelling, no errors come up. The current user with administrator rights does not seem to be corrupted, there is no .bak in the profile list, just the one user. The guest profile is fine as well. From what you have written it would seem that I need to delete the working profile and hope that the built in user shows up. Online there seems to be a possibility that it won't. Are ther any other moves to try before going that route. I do not have the system disk for the OS so cannot try a repair.

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#5
January 28, 2015 at 02:45:25
" I do not have the system disk for the OS so cannot try a repair"

Windows 7 Home Premium SP1-U ISO English x64: X17-58997.iso
http://msft.digitalrivercontent.net...
32-bit Windows 7 Home Premium x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Home Premium x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
32-bit Windows 7 Professional x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Professional x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
Windows 7 Direct Download Links
http://www.heidoc.net/joomla/techno...


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#6
January 28, 2015 at 09:21:30
Thanks for the help

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#7
January 28, 2015 at 12:44:40
Did you try the suggestions in response #2?

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#8
January 28, 2015 at 23:28:23
Hi..............no I didn't as the only part that would work in that fix would be 3, deleting the account. At present the account that I can use does not seem to be corrupted and I cannot create a new user to transfer the profile over to. As comments explain that there is a possibility that the built in user may not work after deleting my working user profile then this choice must remain a last resort.

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#9
January 29, 2015 at 07:21:38
So you've been using the computer logging in only with your Default Admin/Owner account from the time you first bought it?

And in the Registry, you see only one Profile listed?


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#10
January 29, 2015 at 07:28:22
yes, only one account and this is working with no problem except I cannot create any new users.

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#11
January 29, 2015 at 08:23:46
There's probably more going on than just a profile issue. I think I'd bit the bullet and back up any data, then just restore to Factory Settings. Unless you've repartitioned the HDD, then the restore partition should still be there.

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