unable to connect new printer

December 18, 2011 at 06:00:11
Specs: Windows 7
I a Lenovo laptop model win7pc. Have just bought new HP deskjet 3050 all in one j611 printer. I cannot find my printer model listed on my pc and therefore unable to make connection. what can I do.? Les

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December 18, 2011 at 06:28:21
What happened to the CD that came with the printer?

How do you know when a politician is lying? His mouth is moving.

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December 18, 2011 at 06:41:55
guapo's correct. You should have received something to install the printer, and being wireless, you'll need to make sure you have the ability to communicate with it (i.e. - a wireless connection)

"Channeling the spirit of jboy..."

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December 18, 2011 at 06:54:28
Thans for rply re my problems in trying to connect new printer to my laptop. I am 80 years of age and a pc novice. I did instal the cd disk that came with my printer and advised to follow on screen instructions but nothing appeared. Have searched for add printer and found lots of HP printers but not my particular model. Would appreciate any replies in non tech language. Les

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December 18, 2011 at 12:45:28
You need to follow the instructions that came with the printer (Setup Poster?) & you need to use the disk. Generally, the software has to be installed BEFORE the printer is connected.

What comes with HP Deskjet 3050A e-All-in-One Printer series - J611

• What's in the box: HP Deskjet 3050A e-All-in-One (J611g); HP 61 Black Ink Cartridge (~120 pages); HP 61 Tri-color Ink Cartridge (~100 pages); Software CD; Setup Poster; power supply; power cord; 1-meter USB cable.


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December 18, 2011 at 13:00:38
If you have problems with the Disk you can download and install the software from the official HP website. And hopefully that will work for you.

Is your Windows7, 32bit or 64 bit?
I have 2 links, one for each. If you don't know what yours is, you can just get the 32bit version, it will work on both.

32bit: http://h10025.www1.hp.com/ewfrf/wc/...

64bit: http://h10025.www1.hp.com/ewfrf/wc/...

Just click download at the top and run the software, it should install everything you need.

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