Unable to acquire IP address for wifi at home

February 22, 2011 at 01:14:02
Specs: Windows XP
My Dell laptop I use for work (I work from home) is all of a sudden is not connecting to my wireless network at home. Signal strength is displayed as excellent, but there is still limited or no connectivity. My roommates are not having this problem; their wireless is functioning fine. My personal computer (which I am using right now) is also connecting fine. From what I understand this means an issue with the IP address on my work computer, though I have to admit I am not 100% I understand the idea behind an IP address. My work computer has no problem getting the wifi when I go to Starbucks and connect there, so I know it has the capability. I don't know why it is only having this problem with my wireless at home!

I have tried repairing; I have restarted my computer multiple times; I have tried removing my wireless network and adding it again (entering password to do so) several times; with the aid of another one of these threads I even tried uninstalling the wireless adapter, then adding my network again...ALL to no avail.

In case this indicates anything at all, I see that under Link Status, "Gateway IP address" shows "Not available", and Client IP adress: does show an address (169.254.241.189).

Can anyone help me figure this out? Is there something else I am missing here, because I am no computer expert and I need this internet for work so I am going crazy!

Thanks in advance.


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#1
February 22, 2011 at 08:56:18
Open Command prompt, type ipconfig and press Enter.
This should show the IP address,
Or type ipconfig /all and it will show all possible IP addresses, you might find what you are looking for.

Cheers Peter


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#2
February 22, 2011 at 09:08:22
Can you connect wired to the router? Or do you have the same results?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#3
February 22, 2011 at 09:23:50
Hi Peter,

Sorry but how do you open command prompt...?


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#4
February 22, 2011 at 09:41:05
Hcswim22,
Click the Start button at left of the taskbar and the black
Command Prompt icon should be there. If not, click all programs, then Accessories and there you'll find the black Command
Prompt icon. Just click it to open.

Cheers Peter


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#5
February 22, 2011 at 10:04:54
OK, go that - So, when I type ipconfig here's what I see:

Connection-specific DNS Suffix:
Autoconfiguration IP Address: 169.252.241.189
Subnet Mask: 255.255.0.0
Default Gateway:

I don't think that gives me any new infermation, does it?

And when I type ipconfig/all I get more stuff but still there is nothing next to Default Gateway: .., which is what I am looking for, right? I do see Physical Address: C0-CB-38-22-B3-EF, but I don't know if that is significant. What exactly am I looking for under this menu and how can I use it to fix my problem?

Sorry I am not familiar with the terminology and have NO experience repairing issues on computers!


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#6
February 22, 2011 at 10:37:24
Hi hcswim22,
Sorry that it did not tell the default gateway IP. It shows on mine machine. I see that you're running XP and I was referring to Windows 7, for we are on W7 forum.
If you have Windows 7 you can click Start, then Help and Support. In top search line type windows ip configuration.
That brings up 14 different topics about and around IP addresses. You might find some useful info there.

Cheers Peter


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#7
February 22, 2011 at 11:39:04
any answer to my question hcswim22?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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