Ukash virus locked all my files

May 13, 2012 at 15:56:13
Specs: Windows 7, 4GB
hello guys can any one help me with this ukash (metropolitan police) virus? it blocked my computer but i managed to get rid of it, but still all my files are locked, i can still see the space the files occupy, meaning they are still there but i can't open them they have weird extensions and all of them starts with the word LOCKED like this "locked-_MG_6130.psd.nmgp" can someone please help PLEASE. I can also mension that i formatted my disk C and now all the malware/spyware/antivirus i tried do not catch anything

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#1
May 13, 2012 at 18:27:46
If you have one then you may have many. You never know the state of the OS.

Reload the OS and get a good security suite on it along with all patches. Learn and use as many best practices as you can to avoid a virus in the future. Simple things like using a limited user account at all times may have prevented all this.

Hang up and live.


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#2
May 14, 2012 at 07:44:58
what do you mean by reloading the OS? do you know if there is any way at all to bring my files back?

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#3
May 14, 2012 at 08:14:14
All your files need to be saved to some external media if you wish to save them. They are all suspect in this or another virus or rootkit attack too.

Hang up and live.


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#4
May 14, 2012 at 12:41:54
so you mean if i save them somewhere on an external drive and format all of it the problem would be solved?

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#5
May 15, 2012 at 09:50:16
If in fact, your original media is good and free of defects or malware and if in fact your hardware is working correctly then the result should be that it will return to the as bought state.

You can get a live cd like ultimate boot cd to test memory for a few days and run some hard drive diags.

Hang up and live.


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#6
November 1, 2012 at 03:12:16
Advice like "reinstall system" is advice like "buy a new flat when the old one is dirty". It's most lame advice and I see it soo many times. Man, if you'll reinstall system every time you have problems, then you not learn anything. Every time the same problem occurs, you'll reinstall system instead of fix a problem. LEARN something about system, man. It's not a spaceship.

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#7
November 1, 2012 at 13:13:19
Rekko, renstalling the system is usually the best idea after you get hit with a virus. You could probably spend the next week cleaning up all the damage that the virus did, if you did manage to clean it all up, or you could spend a couple hours reloading the OS and programs and be done with it.


And if you don't like the advice that the other posters gave, then why don't you offer something constructive instead of whining about the bad advice.


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