Solved trying to restore to factory default on my dell

December 6, 2013 at 05:50:57
Specs: Windows 7
i am selling my needing to take my user name off and passwords without deleting files
I have windows seven on it and I forgot my administrative password

See More: trying to restore to factory default on my dell

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#1
December 6, 2013 at 06:15:07
Quite often a Dell computer is returned to factory settings by holding down the Ctrl key and pressing F11 when it is switched on. Visit the Dell website to confirm this.

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#2
December 6, 2013 at 12:31:31
✔ Best Answer
I'm not sure which files it is you don't want deleted. Doing a factory restore will delete all the files. They are then replaced by the files that were originally on the computer. So anything that was added since then will be gone.

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