Trying to install windows 7 on my pc, screen goes black

June 29, 2013 at 01:09:48
Specs: Windows 7, Cpu-AMD Fx 8320 / 16 gigs
I have recently built a pc for myself, I successfully installed all the hardware, and then began to install my operating system, Windows 7 .I did it once and it successfully loaded, but I thought it froze on me so I reset it The problem is, I will insert the cd, and it will begin with the white loading bar at the bottom of the screen saying Windows is loading files, and then the starting windows screen appears, I tried again and then the screen went black with a mouse cursor, I have tried moving the load orders around but nothing will work for me.

See More: Trying to install windows 7 on my pc, screen goes black

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#1
June 29, 2013 at 02:07:05
Hi KaleGarner1,

Unplug the power cable from the tower, press and hold power button for 10 seconds. Plugin the power cable and turn on the system. Tap F2 or Delete to enter the BIOS. Reset the BIOS to default. Save/Exit.

If you are trying to re-install the Operating System, delete all the partitions and create a new partition.

For re-installation of the operating system, you may refer to the link mentioned below:

http://dell.to/15MYHsz

Thanks & Regards
Manshu S
#iworkfordell


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#2
June 29, 2013 at 06:36:29
"I have recently built a pc for myself, I successfully installed all the hardware"

Are you an experienced builder? Did you benchtest the hardware before installing it in the case? Did you manually configure the BIOS settings, confirm your CPU temp is in the normal range, & test the RAM with memtest86 before attempting to install the OS? Are you installing a 64-bit OS?


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#3
June 29, 2013 at 23:09:54
@DellManshuS This did not work, do you have any other suggestions?

@riider I am by no means an expert, when I say I successfully installed the hardware, it is installed successfully to my knowledge. What is a benchtest? I manually configured it, but I have reset it. My CPU temps are normal, I am idling around 39 C, I tested the RAM after It failed on me for the first time, I am installing a 64-bit OS


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Related Solutions

#4
June 30, 2013 at 08:14:36
Experienced builders pre-assemble the hardware outside the case, then run a series of tests to confirm all the hardware is working properly. If errors are showing up when running memtest86, replace the defective RAM or at least remove from the system.

How to Bench Test / Troubleshoot Your System


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#5
July 2, 2013 at 00:10:24
@Riider Memtest brought up no errors, I believe it's the HDD that is causing the problem. I have scanned it and found errors using Ubuntu's scan feature, I tried to install Ubuntu on the HDD and it is finding errors preventing me from installing it. I can boot Ubuntu straight from the flash drive, so I'm almost certain it's the HDD.

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#6
July 2, 2013 at 00:41:50
Couple more questions...

You can run Ubuntu version whatever and all is good until you try to install it to the hdd? Usually if MemTest says you have defective RAM, you do. Follow the advice in response #4.

Last question; will your machine boot Ubuntu from a live cd in addition to a usb stick?

Skip
Audares Juvo


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#7
July 2, 2013 at 04:59:50
Hi KaleGarner1,

Thank you for letting us know that the Ubuntu operating system works fine using a USB drive.

If you have an 8 GB USB drive, you can install the Windows Operating System on it. If it works properly, it is an issue with the hard drive.

Thanks & Regards
Manshu S
#iworkfordell


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#8
July 2, 2013 at 09:47:53
@SkipCox Yes, my PC can run Ubuntu perfectly, until I try to install it to my HD, I tested Memtest and it did not say I had defective RAM, as it did not bring up any errors.

@DellManshuS How would I do that? I was looking around the internet and I couldn't seem to find a way to do that.


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#9
July 5, 2013 at 05:41:42
Hi KaleGarner1,

During the installation of the operating system, ensure that the pen drive is connected. You would get a partition that would be of approximately same size of your pen drive.Select that partition to install the Windows. If the partition has less space, format that partition.

NOTE: Formatting a partition removes the data present it that partition.

Thanks & Regards
Manshu S
#iworkfordell


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#10
January 11, 2015 at 01:55:35
Ok so you said that when you try to install the WIN 7 from the DVD(not a CD) it goes blank after the Windows white bar. Have you checked for the HDD errors or for faults ?? It seems that your HDD is faulty(not sure) so you should try and check HDD for errors !!

Solving Technical queries is my passion and I just Love it !!


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