trustedinstaller.exe uses CPU and I/O

June 3, 2014 at 05:08:30
Specs: W7, x86-64
There's this executable called TrustedInstaller.exe that keeps on using lots of CPU and disk I/O on my laptop (Windows 7 64-bit)

I have the "updates" icon next to my Shutdown computer icon, but when I shutdown, he doesn't do any install (it seems).
I CAN run the update manually, and it seems to work just fine, the Update icon disappears ... but somewhat later, it's back again. Not sure if a reboot is always in between, maybe it is, maybe it isn't.

The history states there's one same update which he keeps on installing (KB2871997), he states that each time it's with success.

The solution I'm trying on short term is :
Run manual update, disable automatic update, reboot OS.

But, that is no good final solution, so I'm looking for one.

Do not - and I repeat - do not bother to reply to re-install Windows.

Hi there.


See More: trustedinstaller.exe uses CPU and I/O

Report •

#1
Report •

#2
June 3, 2014 at 14:29:09
Go to Control Panel > Programs and Features. If "Trusted Installer" is there uninstall it. Anything there with that sort of name is a scam. Windows is perfectly able to install things without third party software (same goes for downloaders).

EDIT:
Changed text to avoid confusion with the Windows provided Trusted Installer.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#3
June 3, 2014 at 17:37:04
What is TrustedInstaller.exe in Windows 7 | 8
http://to.ly/yFAk

EDIT: This is the link I meant to put.
http://www.thewindowsclub.com/trust...

message edited by Johnw


Report •

Related Solutions

#4
June 3, 2014 at 21:26:27
You should probably re-install Windo. . .oh never mind.

Report •

#5
June 4, 2014 at 03:36:14
It's not a program, it's an executable only (in Windows folder) ;)

Hi there.


Report •

#6
June 4, 2014 at 03:41:35
Basically, I don't need to know what it is. It's the developer/fixer that needs to know, so that they can fix it.

I cannot disable auto-Windows update on my corporate Windows 7, so I'm stuck here.

And then Microsoft wonders why people do things in the Windows folder and registry.

Hi there.


Report •

#7
June 4, 2014 at 04:10:07
And my link that goes into detail about how to fix Windows Update? How'd that go?

How To Ask Questions The Smart Way


Report •

#8
June 4, 2014 at 04:17:15
What is the System Update Readiness Tool?
http://windows.microsoft.com/en-US/...
The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that's running on your computer.
If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.
Save the tool to a convenient location as it may be necessary to run it again.
After the download has completed, double-click the file and wait while it initializes.
Click Yes to begin installation.
Once it has finished (it may take 45mins - 1hour to do so) please upload C:\Windows\Logs\CBS\CheckSUR.persist.log

The log is large, upload it to a site of your choosing or use Image Uploader.
I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the link please.

Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru

How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/yBtjlpb.gif
http://i.imgur.com/txFkgpT.gif

Free file sharing sites come & go, if Imgur.com & load.to are too busy ( or not working ) here are others to try.
free file upload no account needed
http://is.gd/ije9W6
http://www.zippyshare.com/
http://www.speedyshare.com/
http://www.filedropper.com/index.php
http://www.wikisend.com/
https://www.sendspace.com/
http://www.megafileupload.com/


Report •

#9
June 5, 2014 at 02:31:16
I disabled the "Windows Module Installer" service on itself.
I was allowed to do that (on my corporate laptop with strict permissions), and after a reboot, the service was still disabled, and the TrustedInstaller.exe is no longer using lots of I/O anymore (and possibly not running).

Hi there.


Report •

#10
June 5, 2014 at 02:35:42
"And my link that goes into detail about how to fix Windows Update? How'd that go?"

A had a quick view, and decided that option to be way too complicated, not worth the risc of spending the amount of time that is needed. The "solutions" on those sites never seem to actually work, because they don't want to admit the real problem, and try to solve issues which they don't understand themselves, causing them to re-appear in next versions of Windows.

Hi there.


Report •

#11
June 5, 2014 at 02:39:09
"The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing."

Nice, in which Service Pack is it included ?

Hi there.


Report •

#12
June 5, 2014 at 02:44:11
Best answer is #9, but that is from myself, so I cannot mark it as Best Answer
I may have found it via the Google URL's in here, but I'm reluctant to stamp that as best answer since "try to find it on Google" is not an answer in my opinion. It's like saying; maybe you can find it on the internet ? Yes, probably.

Hi there.


Report •

#13
June 5, 2014 at 04:30:57
"Nice, in which Service Pack is it included ?"
Don't know, but you can download it in the link I gave you.

message edited by Johnw


Report •

#14
June 5, 2014 at 08:46:07
The mods look at posts from time to time so they will probably mark your #9 as Best Answer for you.

Always pop back and let us know the outcome - thanks


Report •

#15
June 5, 2014 at 09:42:20
I'm not entirely convinced, "Let's make sure my PC never uses Windows Update ever again!" is a best answer, though.

How To Ask Questions The Smart Way


Report •

#16
June 5, 2014 at 10:15:50
Not so sure I agree to not have Windows Security Updates (if that is what was meant in #15). The bad guys out there look for every hole they can find. Sure, there have been bad updates but I've been using them since Win95 and the bad ones have been few and far between.

Always pop back and let us know the outcome - thanks


Report •

#17
June 5, 2014 at 11:37:46
I'm saying I'm not liable to mark #9 as the "Best Answer," as #9 can be paraphrased as, "I killed Window's ability to update itself." It's not really the advice we want to encourage.

How To Ask Questions The Smart Way


Report •

#18
June 5, 2014 at 13:28:17
OK, I read #15 completely wrongly. I get your drift now and agree - thanks.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#19
June 5, 2014 at 16:04:46
"Let's make sure my PC never uses Windows Update ever again!"
Correct Razor2.3.
I suspect the registry is corrupt, the log I asked for, should show the offending entry, if that is the case.

Report •

Ask Question