Solved Touchpad Scroll Not Working on Asus laptop

Microsoft Windows 7 home premium 64-bit
June 8, 2012 at 23:37:47
Specs: Windows 7 Home Premium, 8GB
I just received a new laptop today and I am a bit disappointed because the touchpad on it will not let me scroll. I got another laptop of the same model a few weeks ago and the scrolling worked perfect, one finger side scrolling and two finger scrolling. However, the next day the motherboard died so I sent it back for a replacement, I am currently using the replacement and no scrolling. I have updated the driver to the newest and have checked all the settings I could think of to no avail. Is there a way to get the scrolling to work, even if it is a third-party software? This laptop is the Asus U46E-BAL6 with Windows 7 64-bit.

If you need further information, please let me know and I will get it to you. Thank you!


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#1
June 8, 2012 at 23:57:34
✔ Best Answer
If it is a new laptop it is still under warranty... take it back to your supplier. Also you have not bothered to provide the make of the machine which defeats any helper here providing information.

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#2
June 22, 2012 at 15:44:18
I guess that is really all I can do. I called them up and they are sending me a box to have it repaired. Thanks!

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