toshiba dvd rom display working properly but doesnt read

December 10, 2014 at 16:06:29
Specs: Windows 7
my dvd rom shows its working properly but it doesnt read any disc,what should I do see that Im unable to use it to its full capacity?

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#1
December 10, 2014 at 16:36:04

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#2
December 10, 2014 at 17:15:14
If all else fails you could use an external drive that plugs into a USB socket.

Always pop back and let us know the outcome - thanks


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#3
December 10, 2014 at 19:01:26
If the 'working properly' message is in device manager that only means windows sees that the hardware is there and doesn't find anything wrong with its firmware. The lens could be dirty or there could be a problem with the laser and windows wouldn't know it.

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