Solved Top of page is at bottom, and rest is on top

September 20, 2013 at 08:17:03
Specs: Windows XP

How can I fix my mother's computer when the top portion of the page on the screen isat the bottom and the rest is at the top.
Not sure how this happened, but can't figure out how to fix.

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✔ Best Answer
September 20, 2013 at 10:19:52
This sounds like a problem with the monitor.

It is probably a hardware failure of the monitor, but it could
be one of a few other things. Most are fairly easy to fix.

It could be the connection between the video board and the
monitor. Check all the connectors and wires. One of the
pins might not be making good contact, or a wire inside
the cable might be broken.

You might only need to change the screen refresh rate.
Do that in Windows. If you need instructions to find the
control for screen refresh rate, ask.

You might only need to adjust one of the monitor controls.
My monitor has too many controls.

A new video driver might possibly fix the problem, though
the fact that it was working before suggests it is a hardware
failure. But you can check to see if a new driver is available.

It could possibly be a problem with the video board.
Much more likely to be the monitor, though. You can
test that by plugging a different monitor into the computer,
and / or plugging the monitor into a different computer.

You can take your monitor to a computer repair shop or
just get a new one. Usually the shop can tell you whether
repair or replacement will be more cost-effective.

-- Jeff, in Minneapolis



#1
September 20, 2013 at 09:00:04
What exactly do you mean with top portion of the page on the screen isat the bottom and the rest is at the top?

If you mean the taskbar is on top of the screen, simply click the taskbar with the left mouse button and hold it. Pull it down to the buttom of the screen and release the mouse button.


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#2
September 20, 2013 at 09:07:57
No, it's not tjust the task bar. It's as if you cut the page about 1/4 of the way down, slid the rest (including the task bar) up, then glued the top portion at the bottom.

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#3
September 20, 2013 at 09:33:07
What has been done last, before this happend?
Has is ever worked correctly?

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Related Solutions

#4
September 20, 2013 at 09:33:39
Is this a desktop or a laptop?

--------------------------------------------------
Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#5
September 20, 2013 at 09:39:07
paulsep....thx...it has worked fine in the past. Not sure how it occured...but it's my mother's computer and she's 76...slightly challenged in the computer area.

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#6
September 20, 2013 at 09:39:51
Thx Xps86...it's a desktop.

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#7
September 20, 2013 at 10:19:52
✔ Best Answer
This sounds like a problem with the monitor.

It is probably a hardware failure of the monitor, but it could
be one of a few other things. Most are fairly easy to fix.

It could be the connection between the video board and the
monitor. Check all the connectors and wires. One of the
pins might not be making good contact, or a wire inside
the cable might be broken.

You might only need to change the screen refresh rate.
Do that in Windows. If you need instructions to find the
control for screen refresh rate, ask.

You might only need to adjust one of the monitor controls.
My monitor has too many controls.

A new video driver might possibly fix the problem, though
the fact that it was working before suggests it is a hardware
failure. But you can check to see if a new driver is available.

It could possibly be a problem with the video board.
Much more likely to be the monitor, though. You can
test that by plugging a different monitor into the computer,
and / or plugging the monitor into a different computer.

You can take your monitor to a computer repair shop or
just get a new one. Usually the shop can tell you whether
repair or replacement will be more cost-effective.

-- Jeff, in Minneapolis


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#8
September 20, 2013 at 10:36:35
Hi Jeff...thanks so much for the reponse. I copied you info ad printed it to take to my mother's house. So if I try to fix, or reinstall the moniter driver, it might do it? Or the video driver?? Also,if you wouldn't mind sending the explanation on how to change the screen refresh rate in Windows I would appreciate it. Then I'll go to mom's and give it a try.
Thanks again.
Leslie

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#9
September 20, 2013 at 11:49:10
Refresh setting location might vary a bit with your display card but on XP it generally goes a lot like this:
Right click a blank area on your desktop > Properties > Settings tab > Advanced button > Monitor tab. It would probably have to be a long way adrift to cause your symptoms.

If you are using an LCD monitor 60 Hertz is typical. Best setting is whatever is specified for your monitor.

Your symptom sounds like an over-scan. My best guesses are a faulty monitor or its refresh rate, or a faulty display (video) card. Checking out the monitor, as already given, would be a good early step.

EDIT:
I assume your mother's computer is XP. If its Windows 7 it will be "similar" but we can be more precise.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#10
September 21, 2013 at 07:48:40
Jeff....you saved me!!! Thanks!! I did the rigt click on the desktop, etc...it identified the screen error! All fixed. Really appreciate your help!
Thanks again!
Leslie

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