Solved Thunderbird mail - Gmail password won't work - why?

November 28, 2012 at 10:06:02
Specs: Windows 7, 4G
Been using Thunderbird with no probs for years - changed my password.

Now Thunderbird will not work with it.

It keeps saying that the new password is incorrect- but I know its correct as i've checked it online and on my phone.

I am 100% certain the password is fine - but Thunderbird says no.

Can anyone help with this

It says
Configuration could not be verified. Could the username or password be wrong


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November 28, 2012 at 16:43:59
✔ Best Answer
I had a similar problem. Delete the email address and re-add it as a new address. When you then put in the password, it will work. I am not sure what the problem is, but I had this on two systems and this fixed both. The first time was very frustrating and took a while before I decided that I had enough and was finally willing to try what I was sure would work but thought that it should be much easier just changing a setting ot trying again, and again, and again.... It was much easier to delete the email account and add it back again. There may be a few settings that you need to redo, but that is simple.
Good luck.

You have to be a little bit crazy to keep you from going insane.

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November 29, 2012 at 01:19:00
Tried that - didn't work.

Then I went to the Google site and made an Application Specific Password - that worked.

Many thanks

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November 29, 2012 at 04:24:38
Glad to hear you resolved it. This might help someone else some day.
Please mark the post 'Solved'.

You have to be a little bit crazy to keep you from going insane.

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November 29, 2012 at 14:36:05
IT worked for a few days then stopped working.

I've been using Thunderbird for years - never a problem - and now it stops working !

Tried deleting the account - didn't work

Will try an application specific password again...


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November 29, 2012 at 19:23:53
Remember 'server settings' and 'outgoing sever' are in different places and you need to get both right.
Are you absolutely sure that you are using the same letters, numbers, symbols, and capitalizations? Have you thought of trying a different password that might translate on different devices easier?
Check your mail supplier to see if they have updated, newer, or optional settings or ports that might work better.
If all else fails, back up your contacts, uninstall, and reinstall Thunderbird.
Another thought, if you had made any changes or updates around the same time as you changed passwords, you might try a system restore to before that, confirm that the email works, and try the change, install, or update again.

You have to be a little bit crazy to keep you from going insane.

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December 13, 2012 at 07:22:35

How does one backup Thunderbird?

I've searched around but have never found a backup software that can do this for the latest version of THunderbird.


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