The item that this shortcut refers to has been changed moved

August 10, 2015 at 19:02:33
Specs: Windows 7
Here is my problem. I created a word document back in March. I went two night ago to do some editing on it, and couldn't find the file anywhere. It had just disappeared. I did not delete it, it was just gone. I do a backup every month, so I went into my backup/restore file and did a search for the document. The restore program found it, and I restored it back to "my documents" where it originally was. When I go to open it, it gives me the error that the shortcuts been changed or move. Does anyone know how I can retrieve this file from my backup?

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#1
August 10, 2015 at 21:43:07
You must have restored the shortcut but not the file. Try expanding your search parameters like searching for all Word files or just part of the name.

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#2
August 11, 2015 at 17:39:36
Thanks for the info, but I have already been through all that.

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#3
August 11, 2015 at 19:59:04
The bottom line is you restored the shortcut, not the Word document file. Although you said you've been through all that, it doesn't really tell us what you have done to find the file. If you could provide the steps you have taken so far, it would help us from repeating what you have already done and perhaps suggest options you haven't tried yet.

Have you tried doing a wildcard search such as
*.doc or *.docx ?

One more option to consider is if you use Office 365. Office 365 gives you the option to store your files online in your One Drive cloud storage. If you are using Office 365, take a look and see if they are stored in your One Drive online storage.

message edited by THX 1138


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#4
August 12, 2015 at 18:42:28
I've done all the searches I know of, I did a search inside of word, I did a search from the start field, and I did use *.doc & *.docx. I've went through about every folder on this laptop looking for it, and it is just gone. My computer is set up to do a full back up once a month to an external hard drive. I've gone into the restore files and did a search on the document name, and it finds the file, but I get the shortcut error if i try and open it. I've gone through several different backup dates with the same results, but only with this document. I've tried to restore other word docs and they all open just fine. I've tried to save the file in a different location, but the results are the same. When I choose to restore in the same location, the location it show is a location I've never knew was even on my computer. User\App Data\Roming\Microsoft\Office\Recent. So I know something weird is up with that, because I keep all my word documents in my "my documents" folder.

I've gone through the steps to "show hidden files and folders". With no success their either.

I just thought maybe someone has run into this and knew what would cause it or how to restore the file so it would open.


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#5
August 12, 2015 at 21:21:45
The location 'User\App Data\Roming\Microsoft\Office\Recent' appears to be contain pin files which are the links you see when you go to 'open' in one of the Office applications and see the last few files you've opened.

Other than maybe the name of the document was changed I can't think of a reason why it wouldn't be there, especially after a restore.


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#6
August 13, 2015 at 04:10:50
The Recent folder contains shortcuts to the original file. If you right-click and go to Properties, what is the path of the file? (Where the shortcut points.)

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#7
August 13, 2015 at 18:48:55
If I right-click and go to properties on that file it shows to be, C:\User\User\Documents\ (file name). But up in the top bar, it show the path to be, C:\User\App Data\Roaming\Microsoft\Office\Recent. Something weird about it, is the fist word in the file name is 'how', only it comes up as a squiggly line (for the h) then a $ (for the o) and a w for the w.

I really appreciate all the effort everyone has put in on helping me with this, but thankfully it was just a word document. I was just leaving the grandkids a little info on my family, so it is something I can re-create. I don't think its worth everyone spending any more time on it.

Thanks again everyone.


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#8
August 14, 2015 at 00:37:32
You're welcome. If you've looked through all the Word files then it must not be there. If you recreate it be sure to have a copy elsewhere on the drive or on separate media like a cd.

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#9
August 14, 2015 at 08:36:00
The squiggly line at the beginning of the file name indicates it's a temp file. Usually temp files get deleted when you close out of Word. I'm guessing a shortcut was created to that temp file while Word was still open, then when you you exited Word, the temp file was automatically deleted.

message edited by THX 1138


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