Solved system problems with Windows 7 updates

Dell / Studio xps 7100
March 14, 2014 at 21:04:18
Specs: Windows 7, 2.8/3.0
Windows updates always failed. I tried several times, still the same. There is always a pop up " Windows is not genuine". But my windows is genuine. Please help.

See More: system problems with Windows 7 updates

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✔ Best Answer
March 16, 2014 at 15:51:35
You purchased a Dell machine so contact Dell Tech Support with your receipt and your serial number in your hand and they will help you.

At the very worst, back up your personal files to an external drive and do a Factory Restore (see online manual), do Windows Updates manually, then get your personal settings right again and restore your back up.

You have to be a little bit crazy to keep you from going insane.



#1
March 14, 2014 at 21:10:09
Control Panel > System, scroll down to the bottom > Windows activation.

Is it Activated?


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#2
March 15, 2014 at 08:15:53
If you are sure your copy is genuine then you need to contact Microsoft to straighten it out. You do know that even a genuine copy can be used on ONLY one computer at a time. Some versions can't be moved from hardware to different hardware.

Your specs show a Dell computer. Are you using the Windows that came on the Dell?


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#3
March 15, 2014 at 21:51:05
Johnw,

At the bottom it says Windows is activated.

Othehill,

Yes, my windows 7 came on Dell when I purchased it.

Thanks.


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Related Solutions

#4
March 15, 2014 at 22:35:02
Windows 7 displays "Windows is not Genuine" with an error code of 0x80070005
http://support.microsoft.com/kb/200...

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#5
March 16, 2014 at 15:51:35
✔ Best Answer
You purchased a Dell machine so contact Dell Tech Support with your receipt and your serial number in your hand and they will help you.

At the very worst, back up your personal files to an external drive and do a Factory Restore (see online manual), do Windows Updates manually, then get your personal settings right again and restore your back up.

You have to be a little bit crazy to keep you from going insane.


Report •

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