System not loading after entering PIN

April 29, 2014 at 16:17:50
Specs: Windows 7
at start up pc lets me enter PIN but doesn't load windows. I get the prompt to enter my PIN after doing so, it reverts back to my image - it doesn't load windows - what's going on?

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#1
April 30, 2014 at 10:53:57
Your post has sat here unanswered for over a day. I am guessing that is because no one understands you problem.

What type of device are you using?

Explain what you mean by your pin. Do you mean one of the many possible passwords?

Also explain what you mean " it reverts back to my image".


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#2
April 30, 2014 at 11:23:49
It's a Dell Inspiron Labtop - It's when windows is loading I'm prompted for a 4 digit pin to load the user's page - I submit it and it doesn't open up windows are all. I will try and take a picture of this tonight - I can't get far enough along on the system to get a screenshot.

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#3
April 30, 2014 at 12:46:17
In the meantime... does it load into Safe-Mode - without using a "pin"?

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#4
April 30, 2014 at 12:57:35
It actually asks for a 'PIN', not a password? You must have some additional logon security installed. Is it something like BitLocker?

http://windows.microsoft.com/en-us/...


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