system goes into start up repair but does not repair

July 30, 2012 at 12:38:39
Specs: Windows 7
hard drive not detected on my PC

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#1
July 30, 2012 at 14:40:31
If your hard drive is not being detected there is no place to write the repair files.

Post the brand and full model of your computer.


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#2
July 30, 2012 at 16:46:24
Hi evhughes,

I am Makarand P from the Dell Social Media and Communities team.

With regards to your issue, i would suggest you to reseat the hard drive and try again. Also could try unplugging from all power sources and keep holding the power button down to drain out all static power. The static power could be one of the reasons sometimes the hard drive might not get detected. Try starting as you would normally do.

Kindly revert for further clarifications,

Thanks and regards,
Dell_Makarand_P
Dell Social Media Responder
www.facebook.com/dell
www.twitter.com/@dellcares


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#3
July 30, 2012 at 17:36:34
Your hard drive IS being detected because "statup repair" is a Windows 7 feature. If the drive wasn't being detected, there would be no "startup repair" message. You need to repair the master boot record. Try running bootrec.exe /FIXMBR from the command prompt.

http://support.microsoft.com/kb/927392

C'mon Dell dude, you should have known that.


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Related Solutions

#4
August 1, 2012 at 07:44:48
thanks for your replies,i managed to load ubuntu and it worked fine. i then carried out the bootrec.exe and now i cannot find ubuntu.

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#5
August 2, 2012 at 10:15:08
Hi evhughes,

Please let us know of the make and the configuration of the computer, please run the on board diagnostics which would be available by pressing the F12 button on start up. The results show tell the condition of the hard drive.

Thanks and regards,
Dell_Makarand_P
Dell Social Media and Responder


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#6
August 2, 2012 at 10:54:46
Hi,f12 does not give the option to go into on board diagnostics,but i ran disc check and it said the disc files were ok .
the pc is an acer aspire 5920 and it was on vista but i upgrade to windows 7last year and it has been working ok.
thanks for your time and help.
Vic Hughes

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#7
August 3, 2012 at 06:13:34
Bootrec.exe /fixmbr is a Windows command. How did you run it in Ubuntu ?

CoolGuy


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#8
August 3, 2012 at 09:02:51
i ran it in windows first and then loaded ubuntu

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#9
August 3, 2012 at 10:42:30
".... i managed to load ubuntu and it worked fine. i then carried out the bootrec.exe and now i cannot find ubuntu ...."

This is what you said in your post #4 above. I am sorry if I misunderstood.

CoolGuy


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#10
August 3, 2012 at 15:28:05
Repairing the Windows boot wiped out the Linux boot. Reinstall or repair Grub or other Linux boot loader and set it up as a dual boot from there.

You have to be a little bit crazy to keep you from going insane.


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#11
August 3, 2012 at 19:23:14
Hi evhughes,

I would suggest you to get in touch with any acer tech support or their outlets for additional support on onboard diagnostics.

Thanks and regards,
Dell_Makarand_P
Dell Social Media Responder


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