svhost process use much memory

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November 11, 2015 at 08:11:29
Specs: windows 7 64bit, 3.4/10
Dear all, I have a problem to ask you. My laptop just install windows 7 SP1 64Bit and some microsoft office 2013, and it has 4GB RAM. when it start up it use ram about 1.3GB, but about 5 or 10 mn, I see one svchost process use nearly 2GB, and remaining RAM only 500MB, I don run any application at that time. so, how to gain memory back by killing svchost process or install any hotfixe to solve that problem?

note: cpu use only 10 to 30% and hard disk run normally


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#1
November 11, 2015 at 09:44:53
There's some useful advice here as you need to narrow down the problem:
http://superuser.com/questions/6937...

Process Explorer is good and free. It also allows you to look further into individual items .

I would normally say check for malware too but as it's a fresh install I assume that is unlikely.

Always pop back and let us know the outcome - thanks


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#2
November 11, 2015 at 10:16:34
Being a fresh Windows install do you have automatic updates still switched on?

It may be that the computer is seeking and installing updates.

These updates can take a while depending on internet speed and PC configuration.

Try turning off automatic updates momentarily (and rebooting) to see if they're causing the increased activity.

message edited by btk1w1


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#3
November 11, 2015 at 13:23:42
btk1w1

That's a good thought, they will take quite a while.

Always pop back and let us know the outcome - thanks


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#4
November 11, 2015 at 19:35:51
You can also manually do all updates which will be faster and get it out of the way for now and see if it makes a difference after.
Is this install from a retail or non-branded OEM disk (not HP, Dell, Asus, etc.) or is it from a recovery disk/recovery partition? If it is not a clean install from non-branded disk then you may have unnecessary programs installed that you can uninstall if you have no need for them. Whatever is left (including Office) you can then use their settings to make them not start in the background with Windows so you can make full use of your limited system resources.
While Windows 7 64bit does run reasonable well on 4GB RAM, it does run better and multitask better on 8GB or more of RAM.

You have to be a little bit crazy to keep you from going insane.


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#5
November 12, 2015 at 02:51:02
"note: cpu use only 10 to 30% and hard disk run normally"

Is that a constant 10-30%??
Do you have anti-virus or anti-malware running or any other app?

After login perhaps 5 mins later your CPU should run close to idle (System Idle Process 99%) unless something is running in background...


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#6
November 16, 2015 at 18:29:33
this problem cause from one service of Windows Update in Windows 7 SP1 call "TrustInstaller.exe" which eat up my memory about 90%. Because It is policy of my company, I can disable windows update service. So, any solution that can prevent my PC from eating up my PC memory?

Thank in advance!


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#7
November 16, 2015 at 18:48:05
I think you mean TrustedInstaller.exe. I assume you ran Process Explorer, clicked on trustedinstaller.exe and expanded it out prove it was Windows Update using it. If not do so.

As you are restricted in what you can do (in particular regarding Windows Updates) then I can only suggest you look here in Google to see if there is anything you are allowed to try:
https://www.google.co.uk/#q=trusted...

A virus or malware is still possible but programs would need to be run to check that, almost certainly in addition to what is already provided.

Always pop back and let us know the outcome - thanks


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#8
November 16, 2015 at 19:17:27
The policy in my company is that updates are managed by the IT department and windows-update on the portable is disabled.
We have is a similar problem with company portables as you describe; vshost process eating up more than 2GB during start-up.
The solution for now is to add 4GB RAM module.

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