Solved suddenly slow in general

November 10, 2019 at 03:16:22
Specs: Windows 7, 8GB
I have this Windows 7 x64 laptop, which works quite good, but just from a couple of days (6th of this month) it is working slow. I did find some things in Malwarebytes scanner, but since that the issue is still the same. My Symantec scanner is updated and had a deep scan: it never finds anything bad.

It seems there is a general slow reaction to everything, particularly in the first half hour of being started up. The processes that run all seem to take a lot of CPU and time to run, much much more than normal. I had my memory scanned via the Windows boot checking tool, and it found all to be OK.

There is an obvious slow down, and I can't find what it is. What direction should I look ?


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✔ Best Answer
November 10, 2019 at 06:47:18
Have you installed any new programs lately? Many programs plant an entry in the startup list & then load in the background every time a system is started. Try installing CCleaner-Slim. Run both the cleaner & the registry scanner & remove everything they find. Then click Tools > Startup & review all the entries listed under the various tabs. Disable any that are unnecessary, then reboot.
https://www.ccleaner.com/ccleaner/b...


#1
November 10, 2019 at 03:41:50
Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antiv...
https://www.bleepingcomputer.com/do...
https://toolslib.net/downloads/view...
https://www.malwarebytes.com/adwcle...
Tutorials if needed.
https://www.adlice.com/documentatio...
https://adwcleaner-download.com/how...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
Click on Cleaning.
Confirm each time with Ok.
Reboot, a text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next reply.

Step 2: Curing Laptop/Notebook Overheating
https://www.youtube.com/watch?v=74a...
http://ubm.io/2hL95fv
http://ubm.io/2hL7SEZ
http://ubm.io/2hKLJGL
http://ubm.io/2hL8Vop
http://ubm.io/2hKbua7
Cleaning a Laptop/Notebook Computer
http://www.instructables.com/id/Ext...
http://www.techradar.com/news/mobil...


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#2
November 10, 2019 at 04:13:09
> Step 2: Curing Laptop/Notebook Overheating
> https://www.youtube.com/watch?v=74a...
> http://ubm.io/2hL95fv
> http://ubm.io/2hL7SEZ
> http://ubm.io/2hKLJGL
> http://ubm.io/2hL8Vop
> http://ubm.io/2hKbua7
> Cleaning a Laptop/Notebook Computer
> http://www.instructables.com/id/Ext...
> http://www.techradar.com/news/mobil...

It doesn't seem to be overheating
The machine is not blowing, and Core Temp says it is 30 degrees Celsius below TJ


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#3
November 10, 2019 at 04:17:00
"It doesn't seem to be overheating"
Fine, that is one of the main reasons for slowing down.

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Related Solutions

#4
November 10, 2019 at 06:47:18
✔ Best Answer
Have you installed any new programs lately? Many programs plant an entry in the startup list & then load in the background every time a system is started. Try installing CCleaner-Slim. Run both the cleaner & the registry scanner & remove everything they find. Then click Tools > Startup & review all the entries listed under the various tabs. Disable any that are unnecessary, then reboot.
https://www.ccleaner.com/ccleaner/b...

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#5
November 10, 2019 at 09:34:42
It could also be a failing hard drive. If Windows needs to read/write data to a bad spot on a drive, it tends to dwell on it for a long time until it either finally reads it or gives up and moves on. When it's doing this, it seems to ramp up the CPU usage.

message edited by THX 1138


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#6
November 10, 2019 at 09:45:50
> Have you installed any new programs lately? Many programs plant
> an entry in the startup list & then load in the background every
> time a system is started. Try installing CCleaner-Slim. Run both
> the cleaner & the registry scanner & remove everything they find.
> Then click Tools > Startup & review all the entries listed under
> the various tabs. Disable any that are unnecessary, then reboot.
> https://www.ccleaner.com/ccleaner/b...
>

Sort of, there is this software called Dell SupportAssistAgent, or also Dell PC-Doctor, and recently it was trying to upgrade some components. I remember that one failing. It was about the date which I mentioned earlier ..

This software seems to install a bunch of things, including services. I did some other checks, but since removing the main part of this "software", all seems to work much better.

The thing is that some software doesn't really run as normal processes, or they do run but only cause OTHER processes to seem to run slowly. Basically, the programs you normally run.

The machine is a Dell computer all right, but it seems to work better without Dell software. I had questions before about that software ... it seems to produce no information, but cause a lot of disruptions. But, Dell machines, like laptops, are just great, I got to say.


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#7
November 10, 2019 at 09:48:35
> It could also be a failing hard drive. If Windows needs to read/write data
> to a bad spot on a drive, it tends to dwell on it for a long time until it
> either finally reads it or gives up and moves on. When it's doing this, it
> seems to ramp up the CPU usage.
>

The activity was mostly in the CPU area, with little disk activity, so for that reason I haven't checked my disk (just 1 disk). Now all is normal again, so I think disk can be ruled out ...


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#8
November 10, 2019 at 09:52:56
Conclusion: I removed Dell SupportAssistAgent/PC-Doctor and since then it all works better.

The removal is not comple, as there still is some stuff left in C:\ProgramData
The removal (the built-in one) seems to be far from complete.

Meanwhile most is gone, including the services

I still have Malwarebyutes Adwcleaner to report "preinstall software elements detected", which refers to a directory of this Dell structure, but now there's just some XML files left. I want to see if run with empty folders and just some XML's left, no EXE no DLL anymore ...

There's also something called Dell Data Vault, no clue what that is, but it seems related.


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#9
November 10, 2019 at 15:38:31
"Dell Data Vault'
http://bit.ly/2CyhJrX

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