stuck in safe mode

August 23, 2012 at 02:41:15
Specs: Windows 7, 2.00 GB
stuck in safe mode i put it to start in reg mode but it starts in safe mode

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August 23, 2012 at 05:02:20
Does it say safe mode on the screen? or do you think it's safe mode because everything is oversize? If it's the latter, you need to reinstall the graphics drivers.

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August 30, 2012 at 10:24:14

If your computer automatically starts in safe mode only without prompting, a problem with your computer might be preventing windows from starting normally. Before we proceed with the troubleshooting steps, please let me know the System model and Operating system of your computer.

Meanwhile you could perform the below mentioned steps which could fix the issue:

• In case it’s a laptop, remove the battery and charger/AC adapter/power cord from your notebook, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears RAM and is resets the hardware. Restart your computer. In case you are using desktop, press and hold the power button for 20 seconds after disconnecting any 3rd party peripherals connected to your desktop.

• Try restoring system setup (BIOS) to factory defaults.

• Check settings in msconfig to ensure that the system starts in normal mode.
A) Open the Start Menu.
B) Click on Start> Search, in the text box , type “msconfig” and press “Enter”. If your system is Win XP then click on “run”, type “msconfig” and press “Enter”.
C) Click on the “General” tab.
E) Select “Normal startup”.
F) Click on “OK” and restart the computer.

The computer will now start Windows in normal mode after you logon.
If not, then make sure that “Safe boot” is unchecked and check “Make all boot settings permanent” and then click “OK” (these settings will only stay checked until OK or Apply is checked). You can still make changes to Msconfig later if you want despite the warning

If you think the cause of the problem might be a recently installed program or device and if issue still persists then try doing System Restore. By doing system restore, you will lose your data so I would recommend you to back up your data first before doing System Restore.

Please feel free to contact for further clarifications.

Thanks & Regards
Debbie B

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August 30, 2012 at 18:00:42
@Dell.... " By doing system restore, you will lose your data so I would recommend you to back up your data first before doing System Restore."
Note: That system Restore does NOT have any effect on personal files. It ONLY restores System files and the registry. ONLY a FACTORY RESTORE does this by wiping the hard drive and returning it to the state that it was shipped from the factory.
PLEASE get your facts straight. Visit Microsoft's Windows 7 site and search for System Restore and read up on it.

Some of the things above are relevant though.

You have to be a little bit crazy to keep you from going insane.

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August 31, 2012 at 11:13:09 you really work for Dell...its a shame that you are giving wrong never lose data by doing a system restore...only installed apps / programs after the restore point would be lost

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